Leli khasi lichaza indlela yokususa i-akhawunti yakho ye-Keynate Help nokuthi kwenzekani kudatha yakho. Kusebenza kuwebhusayithi yethu nakuhlelo lwethu lokusebenza. Iwebhusayithi: https://support.keynate.com/zu/
Indlela yokususa i-akhawunti yakho
• Kuhlelo lokusebenza lwe-Keynate Help: vula Izilungiselelo, cindezela I-akhawunti, bese ucindezela okuthi Susa i-akhawunti.
• Kuwebhusayithi: ngena ngemvume ku-https://support.keynate.com/zu/account, bese ukhetha okuthi Susa i-akhawunti.
• Noma usithumelele i-imeyili ku-support@keynate.com usebenzisa ikheli le-imeyili le-akhawunti yakho bese usicela ukuba siyisuse.
• Singase siqale sicele ikhodi yesikhathi esisodwa, ukuze kungabikho omunye umuntu ongasusa i-akhawunti yakho.
Esikususayo
• I-akhawunti yakho: igama lakho, ikheli lakho le-imeyili noma inombolo yakho yocingo, kanye nezilungiselelo zakho.
• Izindaba zakho ozilondolozile, izinhlu zokufunda, umlando wokufunda kanye nezihloko ozilandelayo.
• Ukuthanda kwakho kumazwana kanye nezilungiselelo zakho zamazwana.
Siyisusa le datha zingakapheli izinsuku ezingama-30.
Esikugcinayo, nokuthi sikugcina isikhathi esingakanani
• Amazwana akho ahlala ezindabeni ngaphansi kwegama elithi Umfundi osusiwe, ngaphandle kwesixhumanisi esiya kuwe. Ukuze ususe umbhalo wamazwana, susa amazwana ngokwakho ngaphambi kokuba ususe i-akhawunti yakho.
• Izibalo zokuvakasha ebezingakaze zibe negama lakho noma isixhumanisi esiya kuwe.
• Irekhodi lokuthi usicele ukuba sisuse i-akhawunti yakho, njengoba umthetho udinga.
Susa idatha ethile bese ugcina i-akhawunti yakho
• Ungasusa izindaba zakho ozilondolozile kanye nomlando wakho wokufunda noma ngasiphi isikhathi, kuhlelo lokusebenza noma kuwebhusayithi.
• Ungasusa noma imaphi amazwana akho ngokwakho noma ngasiphi isikhathi.
• Ungaphinde usicele ukuba sisuse enye idatha lapha: https://support.keynate.com/zu/privacy
Imibuzo
• I-imeyili: support@keynate.com
• Noma usebenzise ifomu elisekhasini lethu lokuxhumana.
Kubuyekezwe okokugcina: Novemba 1, 2026.