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Dove: Settings → Content & publishing → AI rules
Open this page: admin.<your-site>/settings/ai-rules (replace <your-site> with your site address)
Find your message
| Message | Cause and fix |
|---|---|
| "The AI assistant isn’t connected yet. Connect your free OpenRouter account in Settings → Content & publishing → Your AI accounts." | Add your own AI key. See Use your own AI key. |
| "Connect your account for this AI in Settings → Content & publishing → Your AI accounts." | Connect your account for that AI. |
| "This AI is switched off in AI settings." | Turn it on in Regole IA, under Quale IA si può usare. |
| "Private AI on your server is a paid add-on." | Add it, or use another AI. |
| "Private AI needs a larger server (8 GB of memory or more)." | Use another AI, or a larger server. |
| A message that the AI is used up for this period | Keynate sells no AI credits. The AI runs on your own account. Check your balance with your provider, or connect another account in Impostazioni → Contenuti e pubblicazione → I tuoi account IA. |
| "(Provider) refused this model for your account (access, region or billing). Your key is fine." | Your key is saved. Tap Scegli un altro modello, or Check billing on your provider. |
| "(Provider) refused this key." | Only this one needs a new key. Tap Correggi la chiave and paste a fresh key. |
| "Connect your free OpenRouter account to use the AI assistant." | Connect OpenRouter or any other AI account in Impostazioni → Contenuti e pubblicazione → I tuoi account IA. |
| "The free AI models on your OpenRouter account are busy or at their daily limit." | Free models have a daily limit on your own OpenRouter account. Wait a minute or until tomorrow, pick another model, or add credit at openrouter.ai. |
| "This request reached its AI limit. Try a smaller change." | Ask for less in one go. |
| "You used today’s AI allowance. It resets at midnight UTC." | Wait for midnight UTC. |
| "Your monthly AI limit is reached. Raise it in AI settings or wait for next month." | Raise it in AI budget and limits. |
| "The AI provider had a problem or refused the key. Check AI settings and try again." | Run Check my AI. It names the step that failed and gives a fix button. |
| "AI isn’t available right now. Keep writing; you can try again in a moment." | Try again soon. |
When AI is switched off by a rule
You may see "Your site’s AI policy doesn’t let your role use AI." or one of these:
- "AI is switched off for stories with this risk level."
- "AI is switched off while the story is with the legal desk."
- "AI is switched off in this workflow stage."
- "Your site’s AI policy doesn’t allow this AI provider."
- "This AI feature is switched off for your site."
Open Impostazioni → Contenuti e pubblicazione → Regole IA. The owner can change them. See Where AI is switched off and AI budget and limits.
What AI never does
The AI can't do licences, billing, passwords and keys, security, deletes, and server or domain changes. The message is: "The AI assistant can’t do this. Licences, billing, passwords and keys, security, deletes and server or domain changes are always done by you."
AI text needs approval
"An editor has to approve the AI-assisted text." and "This story’s risk needs another role to approve its AI-assisted text." mean a person with the right role must approve before you publish. See Who approves AI-written text.
Domande frequenti
Domande frequenti
Where do I use my own AI key?
See Use your own AI key and Which AI may be used. Your own keys are used first.
Who pays for my own key?
You pay your AI provider directly. Keynate sells no AI credits.
How do I test everything at once?
Use Check my AI. It tests six steps on a throwaway copy and tells you what to fix.