Skip to main content

Search

Type a word or a question to search the help articles.

How do I handle readers' data requests?

In this story

Where: Trust & legal → Privacy requests

Open this page: admin.<your-site>/trust/privacy (replace <your-site> with your site address)

Before you start

  • This feature is part of your site by default.

Steps

  1. Open Trust & legal, then Privacy requests.
  2. Open the request with the soonest deadline.
  3. Handle it and record what you did.

Good to know

  • This is a tool, not legal advice. Check the rules for your country.
  • You cannot switch this feature off. Built-in features do not have a switch in Features.

Questions

Frequently asked questions

Where do requests appear?

Open Trust & legal, then Privacy requests.

What is the breach log for?

Record personal-data breaches the moment you find them. The 72-hour clock for the Data Protection Board starts when you detect one.

Can readers delete their account themselves?

Yes. Reader accounts support account deletion on the web and in apps.

Feedback

Was this helpful?

Also available in

Still need help?