How do I use my own web address?
Your web address is what people type to visit your site. Check that it works, or connect your own name like yourname.com on keynate.com.
Settings
How do I show a message on top of every page?
Site banners holds everything that shows on top of every page: the announcement bar, the cookie notice and the pop-up.
How do I check my writer's stories before they go live?
Review rules decide whose stories must be checked, and by whom, before they go live. Publishing waits until the reviewer approves.
Where do I see my plan and when it renews?
Plan and billing shows your plan, when it renews and what it includes. You change your plan and pay only on keynate.com.
How do I add Terms, Privacy and Refund pages?
Keynate writes a first draft of your Terms, Privacy, Refund and Editorial policy pages. You check it, fill the blanks and publish. Not legal advice.
How do I add an About or Contact page?
Add About us, Contact, Our team and any page you need. Start from a ready-made recipe, check the draft, then publish.
How do I add a Location box to every story?
Custom fields add your own details to stories, like Location or Photo credit. You choose whether readers see them.
How do I undo a change on my site?
Changes lists everything that changed on your site, by you, your team or the AI. Tap Undo to go back, or open the screen to change it again.
How do I make my site do routine work by itself?
Automations run a next step by themselves when something happens, like a story is published. Start from a ready-made one, then turn it on.
How do I find or turn off a screen the AI made for me?
Custom screens are screens and widgets the AI built for you. You see where they are and decide which widgets are turned on.
How do I let readers sign in to my site?
Press one button to turn on email sign-in, Google sign-in and the sign-up box. The card tells you what still waits and where to fix it.
How much image storage and email has my site used?
See your image storage and monthly emails, what happens when they fill up, and how to free up space or add more.
How do I paste the payment messages address into Razorpay, Stripe or PayPal?
After you connect a gateway, copy the address, secret code and events from Keynate and paste them into the gateway. Then paid orders show up by themselves.
How do I make a test payment before going live?
Try the whole payment with a tiny amount in test mode. No real money moves. PayPal tests are in US dollars because PayPal takes no rupees.
How does Keynate Email send sign-in codes and receipts for my site?
Every site can send sign-in codes, password resets and receipts with no set-up. See your status, change the sender and use your own domain.
How do I make my settings and design changes live?
When you change settings or design, a bar appears at the bottom. Press Publish changes to put them on your live site.
How do I restore my settings from a backup?
Check what a backup would change, choose the parts, and restore them. A safety backup is taken first.
How do I download all my content?
Start an export of every story, author, section, page, media list and setting as one ZIP. You can add comments and personal data.
How do I back up my site settings?
Save a copy of your site settings, branding, menus and home page. It is ready at once.
How do I download or back up my site's data?
Automatic nightly backups, a full copy of your whole site, story downloads, and settings backup and restore. Your content belongs to you.