My site stopped opening on my own address. How do I reconnect it?
If settings were removed from your domain account, Keynate shows a Reconnect button and the settings to put back. It takes about 2 minutes.
Connect a domain
Where do I add the settings at my domain provider?
Keynate shows steps for GoDaddy, Namecheap, Hostinger, BigRock, Cloudflare, Squarespace, Amazon Route 53, IONOS, Wix and other providers.
Main address or a section of my address? How many settings do I add?
A main address like yournews.com needs 2 settings. A section like news.yourbrand.com needs 1. Pick a section if you want to keep your current website.
Should my site open with www or without?
By default visitors who type yournews.com are sent to www.yournews.com. You can reverse that so the address without www is the main one.
How do I add a site in another language?
A website has one language. For another, buy a second site. Your sites link to each other so readers and search engines find the right one.
How does the secure lock (HTTPS) work on my site?
Keynate sets up and renews the secure lock for each connected address by itself. The Site health page shows when it expires and when it was last checked.
What do the domain statuses mean?
Each web address shows a status chip, from Waiting for your settings to Live. This page explains each one and what to do.
My domain does not work. What can I do?
Open the address, read the box at the top, fix the setting it names and press Check now. Most problems are a wrong value, an old record or a Cloudflare proxy.
What are the settings (DNS records) I have to copy?
DNS records are small entries in your domain account. Keynate shows exactly which ones to add, with a Type, a Name and a Value and copy buttons.
How do I connect my own web address (domain)?
Add your web address on your site page, copy a few settings into the account where you manage it, and wait for the check. It takes about 5 minutes of your time.
How do I change or remove my web address?
Add the new address first, then remove the old one. Visitors to a removed address stop reaching your site right away. Your Keynate address keeps working.