Newsletters guide: set up, write and send
Collect subscribers, write an edition or let a digest fill itself, send a test and send. Send with Keynate Email or your own email service.
Engagement features
Why is my newsletter waiting to go out?
A newsletter can wait, or go out slowly, to stay within a sending limit. See what the Waiting line means and how to verify your domain.
How do I add X (Twitter) to social auto-share?
Add X to Social auto-share with a monthly X post pack. Keynate posts for you through Keynate's X app.
How do I post new stories to social channels automatically?
Post new stories to your Facebook Page, Instagram, Threads and Telegram channel when you publish. Share from the editor too.
How does search on my site work and how do I improve it?
Readers search your stories in their own language, including Indian scripts with transliteration. You can see what they search for and tune the results.
How do share buttons work?
Readers share a story to WhatsApp, X, Facebook, Telegram and more, or copy the link. No third-party scripts.
How do I find out what my readers search for and can't find?
See the top searches and the searches that found nothing, with a Write article button. Add your own synonyms so type-ahead suggestions match your words.
How are related stories picked?
Show up to six related stories under every article, chosen by shared tags and then by section.
What reading settings do readers have?
Readers choose text size, line spacing, reduced motion and a data-saver mode. The choices stay on their device.
How do reader accounts and sign-in work?
Readers sign in without passwords, with a code or link by email, a code by SMS, or Google. You can ask for a free account after a few stories.
How do I make a quiz?
Make quizzes with one question per card, a score and answers explained. Build them with the poll and form tools.
How do I add a "contact me" or "subscribe" card at the end of every post?
Choose one thing you want readers to do after reading a post. The end card asks them to call, subscribe, send an enquiry or see a deal.
How do I run a poll or a survey?
Ask readers a question, run a survey or collect feedback. Put it in a story or on a landing page and see live results.
How does offline reading work in the app?
The app keeps recent and saved stories on the phone so readers can read without a connection.
How do notifications to readers and my team work?
Send one-to-one notices such as replies, receipts and account alerts. Readers get an alerts inbox. Web push and app alerts are set up here.
How do I send a newsletter?
Run email newsletters with sign-up boxes, daily or weekly digests that fill themselves, and records of consent.
How do the most read and trending lists work?
Show a most-read list from the last 24 hours and a "Trending now" list of stories that are rising fast.
How do I invite readers to my WhatsApp or Telegram channel?
Invite readers to follow your WhatsApp or Telegram channel with follow buttons on your story pages.
How do I make a link-in-bio page for my social profiles?
Turn on one simple page at /links with your buttons, your latest post and a newsletter box. Put its address in your Instagram, X or YouTube profile.
How do story links open in my app?
Story links open straight in your app on phones that have it, for every language address of your site.