How does dark mode work for my readers?
Readers get a dark theme that follows their device setting. You set the dark colours in Branding.
Engagement features
How do I add a "Still need help?" panel with my email, phone and chat link?
Each help hub can show a Still need help? panel with your email, phone and hours, a contact form and links to your own chat or contact page.
How do reader comments and moderation work?
Let readers comment under stories. Check, approve or remove comments, block words and ban or mute readers.
How do readers save stories to read later?
Readers save stories to read later on the website and in the app. You set what they can save and follow.
How do I see which help articles readers found helpful?
Readers tap Yes or No under an article and can say why. You see a helpful score for every article and the notes readers left. No sign-in is needed.