តើខ្ញុំភ្ជាប់សេវាផ្ញើ email ដោយរបៀបណា?

ទីតាំង: Settings → Readers & money → Connections → Email & SMS

Open this page: admin.<your-site>/settings/connections/email (replace <your-site> with your site address)

មុនពេលចាប់ផ្តើម

• Only the owner can add or change email services.
• Pick one. You can change it later.
• Use a From address you own. For Brevo use an address on your own domain, for example news@yoursite.com.

ជំហានអនុវត្ត

1. Open ការកំណត់ → អ្នកអាន និងចំណូល → ការតភ្ជាប់ → Email និង SMS → អ៊ីមែល.
2. Press បន្ថែមសេវាកម្ម email. The sheet asks តើគេហទំព័ររបស់អ្នកគួរផ្ញើអ៊ីមែលតាមរបៀបណា?
3. Pick one:
   • Keynate Email (រួមបញ្ចូល). If it says រួចរាល់, it is already sending for you. Press បន្តប្រើប្រាស់ Keynate Email. You don't need to add anything. If it says នឹងមកដល់ឆាប់ៗ, pick one of the others for now.
   • Gmail ឬ Google Workspace. Free. Good for sign-in codes and small newsletters.
   • Zoho Mail. Send from your Zoho Mail address.
   • Brevo. Free for up to 300 emails a day. Good for newsletters.
4. For Gmail, Zoho or Brevo the sheet shows ៣ ជំហានរហ័ស and a button that opens the right page in a new tab. Do the 3 steps, then come back and fill in the form:
   • Gmail: (1) In your Google account open សុវត្ថិភាព and turn on 2-Step Verification. (2) Open App passwords, type Keynate as the name and press បង្កើត. (3) Copy the 16-letter password and paste it in App password (១៦ ខ្ទង់). Also type អាសយដ្ឋាន Gmail របស់អ្នក. The app password is not your normal Gmail password. Spaces are fine. On a work account without App passwords, ask your Google Workspace admin to allow them.
   • Zoho Mail: (1) In Zoho open the App passwords page in your Zoho account security settings. (2) Press Generate new password, type Keynate as the name and press Generate. (3) Copy the password and paste it in Zoho app password. Type អាសយដ្ឋាន Zoho Mail របស់អ្នក. Under តើគណនី Zoho របស់អ្នកនៅឯណា? pick India (zoho.in), Everywhere else (zoho.com) or Europe (zoho.eu). Look at your Zoho Mail web address if you are not sure.
   • Brevo: (1) In Brevo add your domain under Senders, Domains & Dedicated IPs → Domains. (2) Open SMTP & API → API keys, create a key and copy it. (3) Paste it in API key. Use an អាសយដ្ឋានអ៊ីមែលដែលអ្នកអានមើលឃើញ on the verified domain.
5. Check ឈ្មោះអ្នកផ្ញើ. Under ជម្រើសបន្ថែម you can add a Reply-to address and turn on កំណត់ជាលំនាំដើម.
6. Press ភ្ជាប់.
7. Under ផ្ញើសារសាកល្បងទៅកាន់, type your own email, then press សាកល្បងការភ្ជាប់ on the new card. The screen says "Sent. Check the inbox (and the spam folder)."
8. In the card menu, use កំណត់ជាលំនាំដើម, បិទ or លុបចេញ.

Other services (More options)

1. In the sheet open ជម្រើសបន្ថែម (សេវាកម្មអ៊ីមែលផ្សេងទៀត).
2. Pick ម៉ាស៊ីនមេ SMTP, Amazon SES, Resend, Postmark, SendGrid or Mailgun.
3. Fill the fields:
   • ម៉ាស៊ីនមេ SMTP: ម៉ាស៊ីនមេ SMTP, Port (usually 587), សុវត្ថិភាព (STARTTLS (port 587) or SSL/TLS (port 465)), ឈ្មោះអ្នកប្រើប្រាស់, Password.
   • Amazon SES: តំបន់ AWS, Access key id, Secret access key. Use an IAM user that can only send email.
   • API services: paste the API key. Mailgun also asks for the sending domain.
4. Enter Email ផ្ញើចេញ, ឈ្មោះអ្នកផ្ញើ and, optionally, Email សម្រាប់ឆ្លើយតបមកវិញ. Press ភ្ជាប់ and send a test as above.

គួរយល់ដឹង

• Saved secrets are never shown again.
• The Keynate Email card shows a status chip (រួចរាល់, មានដែនកំណត់, បានផ្អាក, ត្រូវការការយកចិត្តទុកដាក់, Can't connect, កំពុងរៀបចំ), the sender address and this month's use. Sign-in codes are not counted in the monthly total.
• កែសម្រួលអ្នកផ្ញើ changes the From name, Reply-to and, once your own domain is verified, the part before the @.
• The switch Use Keynate Email when my own provider can't send lets Keynate Email step in as a backup.
• If Keynate Email isn't switched on for your site yet, the sheet says នឹងមកដល់ឆាប់ៗ. Pick Gmail, Zoho Mail or Brevo meanwhile.
• SES and Amazon SNS: subscribe the Webhook សម្រាប់សារផ្ញើមិនចេញ (bounce) និងពាក្យបណ្តឹង URL to your SES topic.

បញ្ហាជួបញឹកញាប់

• "Enter the SMTP server name, e.g. smtp.yourmail.com."
• "Use a number between 1 and 65535 (usually 587)."
• "The provider refused these details. Check the username and password."
• "This server is on a private network. Use your provider's public server name."
• "Removing means messages stop going out through it. If it's the default, readers can't get email codes until you pick another."
• "Enter an email like news@yourdomain.com."
• "Enter the SMTP password." Copy it from your mail service.
• "Paste the access key id from AWS IAM." / "Paste the secret access key. AWS shows it only once." Make a new key in AWS if you lost it.
• "The mail service refused these details. Check the username and password."
• "Enter the email address to send the test to."
• "Paste the API key from your email service." / "Enter the sending domain you added in Mailgun, like mg.yoursite.com."

សំណួរ

ទាក់ទង

• Email និង SMS
• Domain ផ្ញើ email (DNS)
• កំណត់ត្រាការផ្ញើ