В этом материале
Connecting your AI account
| Code | You see | Why and what to do |
|---|---|---|
| AI_KEY_FORMAT | "This doesn’t look like a (Provider) key (…). Copy the key again from (Provider) and paste it." | You pasted only part of the key, or a key from another company. Copy the whole key again from the AI company's website. |
| AI_PROVIDER_TEST_FAILED (ACCESS_OR_BILLING) | "(Provider) refused this model for your account (access, region or billing). Check billing with (Provider), or pick another model." | Turn on billing or access for this model at the AI company, or pick another model. |
| AI_PROVIDER_TEST_FAILED (AUTH) | "(Provider) refused this key. Copy the key again from (Provider) and paste it." | Copy the whole key again and paste it. Make sure it is not revoked. |
| AI_PROVIDER_TEST_FAILED (CREDIT) | "The key works, but your (Provider) account has no credit. Add credit, then try again." | Add credit at the AI company, then press the test again. |
| AI_PROVIDER_TEST_FAILED (RATE_LIMITED) | "(Provider) is rate limiting this key right now. Try again in a minute." | Wait a minute and test again. |
| AI_PROVIDER_TEST_FAILED (MODEL_GONE) | "(Provider) doesn’t offer this model or deployment to your account. Check the name." | Check the model or deployment name, or pick another model. |
| AI_PROVIDER_TEST_FAILED (NO_MODELS) | "No model of this account could be used. Check the model or deployment names." | Check the model or deployment names you typed. |
| AI_PROVIDER_TEST_FAILED (NO_TOOLS) | "This model can’t use tools, so it can’t make changes. Pick another model." | Pick a model that can use tools. The list marks them. |
| AI_PROVIDER_TEST_FAILED (UNREACHABLE) | "Your server can’t reach this address. Check it and try again." | Check the address. It must be reachable from the internet. |
| AI_PROVIDER_TEST_FAILED (URL_NOT_ALLOWED) | "This address can’t be used for AI (https on port 443 to a public address only)." | Use an https address on port 443 that is public. |
| AI_PROVIDER_TEST_FAILED (PROVIDER_DOWN) | "(Provider) isn’t answering right now. Try again in a few minutes." | The AI company has a problem. Try again in a few minutes. |
| AI_PROVIDER_TEST_FAILED | "The check of your (Provider) key didn’t pass. Check the key and try again." | The test of your key did not pass. Check the key and try again. |
| AI_PROVIDER_URL_NOT_ALLOWED (MISSING) | "Enter the address of the service (https://…)." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (NOT_HTTPS) | "The address must start with https://." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (PORT) | "Only the standard https port (443) is allowed." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (NOT_DNS) | "Use the service’s name (like api.example.com), not an IP address." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (BLOCKED_HOST) | "This address can’t be used for AI." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (NOT_AZURE) | "Use your resource’s endpoint, like https://my-resource.openai.azure.com." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED (NOT_PUBLIC) | "This address can’t be reached from the internet, or it points into a private network." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_PROVIDER_URL_NOT_ALLOWED | "This isn’t a valid address. It looks like https://api.example.com/v1." | Use the address the AI service gives you, like https://api.example.com/v1. |
| AI_CONSENT_REQUIRED | "Tick “Prompts, my site’s content and tool results will be sent to this address” to use your own AI address." | Tick the box to agree that your prompts and content are sent to that address. |
| AI_CUSTOM_ENDPOINTS_OFF | "Your own AI addresses (Azure, custom) are switched off for this site right now." | Your own AI addresses are off for this site. Use one of the listed AI companies instead. |
When the AI answers (your own account)
| Code | You see | Why and what to do |
|---|---|---|
| AI_PROVIDER_ACCESS_OR_BILLING | "(Provider) refused this model for your account (access, region or billing). Check billing with (Provider), or pick another model." | Turn on billing or access for this model at the AI company, or pick another model. |
| AI_PROVIDER_AUTH | "(Provider) refused your connection. Connect it again in Settings → Content & publishing → Your AI accounts." | Connect the account again with a new key. |
| AI_PROVIDER_CREDIT | "Your (Provider) account has no credit left. Add credit on (Provider), or pick another model." | Add credit at the AI company, or pick another model. Keynate AI credit does not pay for your own account. |
| AI_PROVIDER_RATE_LIMITED | "(Provider) is rate limiting your account right now. Try again in a minute, or pick another model." | Wait a minute, or pick another model. |
| AI_PROVIDER_MODEL_GONE | "(Provider) doesn’t offer (model) any more. Pick another model." | Pick another model in Модель по умолчанию. |
| AI_PROVIDER_NO_TOOLS | "(model) can’t use tools, so it can’t do this. Pick another model." | Changes to your site need a model that can use tools. Pick another model. |
| AI_PROVIDER_PROVIDER_DOWN | "(Provider) isn’t answering right now. Try again in a few minutes, or pick another model." | Try again in a few minutes. Add a backup model under Если модель недоступна, пробовать. |
| AI_PROVIDER_UNREACHABLE | "Your server can’t reach (Provider). Check its address in Settings → Content & publishing → Your AI accounts." | Check the address of your AI account. If it is right, try again later. |
| AI_PROVIDER_EMPTY | "(model) gave no answer. Try again, or pick another model." | Try again, or pick another model. |
| AI_PROVIDER_DATA_POLICY | "(Provider)’s privacy settings block this model. Change them on (Provider), or pick another model." | Change the privacy settings at the AI company (for OpenRouter: its privacy page), or pick another model. |
| AI_PROVIDER_MODERATION | "(Provider) refused this request (content policy). Rephrase it, or pick another model." | Say it in other words, or pick another model. |
| AI_PROVIDER_NO_ENDPOINT | "(Provider) can’t serve this model for this request right now. Pick another model." | Pick another model. |
| AI_PROVIDER_BAD_REQUEST | "(Provider) couldn’t use this request with this model. Pick another model." | Pick another model. |
| AI_CONTEXT_FULL | "This conversation got too long for the AI model. Start a new chat, or pick a model with a larger context." | Start a new chat, or pick a model that can read more. |
| AI_TIMEOUT | "The AI model took too long to answer. Try again, or pick a faster model." | Try again, or pick a faster model. |
Check my AI
In Настройки → Проверить ИИ.
| Code | You see | Why and what to do |
|---|---|---|
| AI_HEALTH_RUNNING | "An AI check is already running. Wait for it to finish." | Wait for the running check to finish. |
| AI_COST_CONFIRM_REQUIRED | "This check uses your own AI account and costs a little. Confirm to run it." | The check sends a small request to your own AI account. Confirm to run it. |
| AI_PROBE_LIMIT | "Your AI has been checked as often as allowed today. Try again tomorrow." | Try again tomorrow. |
| AI_HEALTH_RUN_NOT_FOUND | "This AI check doesn't exist (only the last 30 are kept)." | Only the last 30 checks are kept. Run a new check. |
AI helpers and Autopilot
| Code | You see | Why and what to do |
|---|---|---|
| AI_HELPER_BAD_EDITION | "Pick one of your site’s editions to translate into." | Pick one of your site's languages to translate into. |
| FIRST_APPROVALS_PENDING | "Approve N Autopilot stories yourself first (N so far); then choose the sections that publish on their own." | Approve the first Autopilot stories yourself. Then you can choose sections that publish on their own. |
| CATEGORY_PROPOSAL_CLOSED | "This category proposal was already decided. Reload the list." | Someone already decided this section idea. Reload the list. |
Вопросы
Часто задаваемые вопросы
Do I pay Keynate when my own AI account says it has no credit?
No. Your own AI account is billed by the AI company. Add credit there. Keynate AI credit is separate.
Which model should I pick?
Pick one marked as able to change your site. Проверить ИИ tests your choice.
My message is not on this page. What do I do?
Copy the exact words and ask Nia in the help chat, or open Настройки → Дополнительно → Ошибки. Other error pages are linked below.