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How do reader accounts and sign-in work?

In this story

Where: Settings → Readers & money → Connections → Readers & sign-in

Open this page: admin.<your-site>/settings/connections/readers (replace <your-site> with your site address)

Steps

  1. Open Settings → Site & brand → Add features. The page is called Features.
  2. Find Reader accounts under For your site. If it is not there, open Other niches. Tap Switch on (or Show in my admin). When it shows On, it is ready.
  3. If it shows Needs and a plan name, your plan does not include it yet. See Choose a plan.
  4. Open Settings → Readers & money → Connections → Readers & sign-in.
  5. Open Sign-in methods and choose how readers sign in.
  6. Turn on the Human check to stop bots.
  7. Optionally set a Registration wall.

Good to know

  • Email works with no set-up. Sign-in codes by SMS need an SMS provider.
  • Apps can also offer Sign in with Apple.
  • Google sign-in needs an OAuth client from your Google Cloud account.
  • Only the site owner can switch features on. Others see: "Only the owner can add features. Ask the owner to switch one on."

Common problems

Readers do not get their sign-in email. Why: Email is not connected, or the sending domain is not set up. Fix: See Why are my emails not arriving?.

I cannot find Reader accounts in my admin. Why: The feature is off or not yet installed. Fix: Open Settings → Site & brand → Add features and tap Switch on or Show in my admin. If a screen says "This feature is switched off. The owner can switch it on in Features.", ask the owner.

Questions

Frequently asked questions

Is there a password?

No. Readers use a one-time code or a link.

Can I ask readers to sign up?

Yes. A registration wall asks for a free account after a few stories. Search engines and subscribers are never blocked.

Can readers delete their account?

Yes, on the web and in the apps.

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