Skip to main content

Search

Type a word or a question to search the help articles.

When should my site ask readers to allow notifications?

In this story

Where: Settings → Readers & money → Connections → Notifications

Open this page: admin.<your-site>/settings/connections/notifications (replace <your-site> with your site address)

Before you start

  • Only the owner can change this.

Steps

  1. Open Settings → Readers & money → Connections → Notifications.
  2. Under When to ask readers to turn on alerts, find Website.
  3. Choose one:
    • Immediately on the first visit (browser's own prompt)
    • After a few seconds: set Seconds on the page before asking.
    • After scrolling (recommended): set Scroll depth before asking.
    • Only when a reader taps the bell
  4. Under App, choose On first launch or After a few stories read and set Stories read before asking.
  5. Save.

Good to know

  • Browsers may quieten or block sites that ask the moment a page opens. We suggest asking after scrolling.

Questions

Frequently asked questions

Which option should I pick?

After scrolling is recommended.

Why not ask immediately?

Browsers may quieten or block sites that ask the moment a page opens.

Feedback

Was this helpful?

Also available in

Still need help?

Get our newsletter

Stories worth your time, in your inbox. Free, and you can leave in one click.

Keynate Help newsletterWhen we have news

We only use your email for the newsletters you choose.