Where do I add the settings at my domain provider?

Providers with their own steps

GoDaddy, Namecheap, Hostinger, BigRock, Cloudflare, Squarespace (including former Google Domains), Amazon Route 53, IONOS and Wix. If yours is not in the list, choose Other / I don’t know to get general steps.

Steps

1. On the page that shows the settings, check your provider is the right one. If not, tap Not right? Choose another provider.
2. Tap the button with your provider's name, such as Open my GoDaddy DNS settings, Open my Hostinger DNS settings or Open my Namecheap DNS settings. It opens in a new tab. Sign in.
3. Work down the list on the Keynate page. Each record has a colour:
   • Red, Delete this record: delete it at your provider.
   • Yellow, Edit: change the value to the one shown under Change to.
   • Green, Add record: add it with its Type, Name and Value.
   • Already right: nothing to do.
4. Save at your provider. The Keynate page checks every few seconds and ticks off each record when it's done.
5. Come back and tap I’ve done this — check my address.

Good to know

• The TTL box can stay on Automatic or 1 hour.
• If a setting with the same Type and Name already exists, edit it instead of adding a new one.
• The Name for the plain domain is written @ at most providers. Namecheap uses @. IONOS takes @ or an empty host. Amazon Route 53 wants the record name left empty. The steps for your provider say which.
• Cloudflare: set the cloud to grey ("DNS only").
• Provider screens change. If yours looks different, look for "DNS", "DNS records" or "Manage DNS."
• The page can email the steps to someone who manages your domain: Send these steps to someone.

Common problems

• I can't find DNS. Check you are in the account that bought the address, not the one that hosts your email.
• The record type is not allowed. Use the alternative value shown on the page.

Related

• Connect your domain
• DNS records
• My domain does not work