How do I add a correction, clarification or update to a story?

Where: Settings → Content & publishing → Newsroom

Open this page: admin.<your-site>/settings/newsroom (replace <your-site> with your site address)

Before you start

• The story must already be published.
• You can publish stories.

Steps

1. Open Settings → Site & brand → Add features. The page is called Features.
2. Find Corrections log under For your site. If it is not there, open Other niches. Tap Switch on (or Show in my admin). When it shows On, it is ready.
3. If it shows Needs and a plan name, your plan does not include it yet. See Choose a plan.
4. Open the published story in the editor.
5. Open the Trust panel, then Corrections and updates.
6. Under Type, choose Correction, Clarification or Update.
7. Write What changed and tap Add note.

Good to know

• A story can hold only a set number of notes. The panel says when it is full.
• To withdraw a whole story, see Retractions in newsroom settings.
• Only the site owner can switch features on. Others see: "Only the owner can add features. Ask the owner to switch one on."

Common problems

I cannot find Corrections log in my admin. Why: The feature is off or not yet installed. Fix: Open Settings → Site & brand → Add features and tap Switch on or Show in my admin. If a screen says "This feature is switched off. The owner can switch it on in Features.", ask the owner.

Questions

Related

• Retractions
• Publishing checklist
• Story type labels
• Trust, policy and legal pages