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How do I change or remove my web address?

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Steps

  1. Add the new address. How do I connect my domain?
  2. Wait until its chip says Live.
  3. Open the old address on the Your web addresses list.
  4. Remove it. A box warns that visitors to the old address will stop reaching your site right away. Confirm it.
  5. Optional: delete the old settings in your domain account.

Good to know

  • A site can have up to 5 web addresses. You can add 5 per day.
  • Your Keynate address keeps working after you remove another address.
  • A site that belongs to a language family shows Managed on Language sites and is changed there. Language sites
  • To switch between www and no-www as the main address, you don't remove anything. www or without www

Common problems

  • "A site can have up to 5 web addresses. Remove one to add another." Remove one first.
  • "You’ve added 5 web addresses today, which is the daily limit." Try again tomorrow.
  • "[address] is already used by another site." Remove it from that site first, or pick another address.

Questions

Frequently asked questions

Will my content move with the new address?

Your content stays on your site. Only the address visitors use changes.

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