Steps
- Open your site's admin. How do I open my site admin?
- Go to Settings → Site & brand → Change template
- Preview your site in another template. Change template
- Publish it when you like it. Nothing changes for your readers until you publish.
- To go back, use Go back on the same page.
A template you have not bought
If a template has its own price, the console page Switch to … explains it before you pay:
- The price difference is charged for the days left in this month. The new monthly price starts at your next renewal.
- Moving to a cheaper template gives you a credit on your next invoice.
- Your paid features don't change.
- After you pay, open your admin and publish it under Settings → Site & brand → Change template
- If you already paid for that template, switching to it again is free.
- Paying for a template online is not open yet. If the page says "Buying a template online is coming soon. Please contact support and we’ll switch it for you.", contact support and Keynate switches it for you. See How do I get help?.
Good to know
- A "new template available" note on My sites means one is ready for you to publish.
- You can also find a template's page on keynate.com to see its demo before you switch. Choose a template
Common problems
- "Your site already has this template. Publish it from your site’s admin."
- "Your site isn’t ready yet. Try again when it’s live."
- "This template is live on your site now." To return to the old one, use Go back.
- "We can’t find that template for this site." It may belong to another account, or the template isn't available for your site.
Questions
Frequently asked questions
Will I lose content?
No. Your stories, pages, menus, logo and colours move with you.