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How do I open my site admin?

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Steps

  1. Open My sites and tap your site.
  2. On the Your admin card, tap Open my admin.
  3. If Keynate asks Confirm it’s you, use any way you sign in (password, Google, Facebook, Apple or LinkedIn) or an email code. If you use two-step, also enter your authenticator code. You are not asked again for the next 10 minutes.
  4. Your admin opens in a new tab.

Good to know

  • The first time, the link is a one-time setup link. It works once, until the time shown, and sets up the owner account for the admin.
  • If your browser blocks the new tab, the page shows Your admin link is ready. Tap Open my admin again.
  • Your admin lives at an admin address under your web address, shown in the Addresses card. Before you add your own web address it uses your Keynate address.
  • To add team members, use Team in your admin. Team
  • If your renewal is overdue the admin is read-only. The card says Read-only until you renew.

Common problems

  • "Your dashboard opens as soon as your site is live." Wait until the chip says Live.
  • "Connect your domain and its admin record first." Add your web address and the record the page shows for the admin.
  • "For your security, confirm it’s you first." Use the dialog that appears.
  • Can't sign in to the admin. I can't sign in to my site admin

Questions

Frequently asked questions

Is my admin password the same as my Keynate password?

Treat them as separate. The admin has its own owner account. If you forget the admin password, use the recovery option on the same card.

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