In this story
Importing content
| Code | You see | Why and what to do |
|---|---|---|
| IMPORT_FILE_MISSING | "Upload the export file again." | The file was not received. Upload it again. |
| IMPORT_FILE_INVALID | "This is not the export file this source needs." | You picked the wrong source type. Check what export file this source needs. |
| IMPORT_FILE_TOO_LARGE | "The file is larger than 200 MB. Export in parts (by date or category) and import each part." | Export in parts. |
| IMPORT_TOO_MANY_JOBS | "Finish or cancel an earlier import first (10 open imports at most)." | Finish or cancel an old import. |
| IMPORT_JOB_STATE | "This import can’t do that now ({status})." | Check the import's status. See An import. |
| IMPORT_URL_NOT_ALLOWED | "This address can’t be imported from: it is private, local or doesn’t exist." | Use the public address of the old site. |
| IMPORT_SOURCE_UNREACHABLE | "The old site could not be reached. Check the address and try again." | Check the address. |
| IMPORT_SOURCE_AUTH_FAILED | "WordPress refused the user name or application password." | Create an application password in WordPress and use it. |
| IMPORT_SOURCE_NOT_FOUND | "No WordPress REST API at this address." | Check that the address is a WordPress site. |
| IMPORT_SOURCE_INVALID | "The old site did not answer with the expected data." | Try another source type. |
| IMPORT_FAILED | "The import stopped because of an unexpected error. Start it again to resume." | Start it again. It resumes. |
| IMPORT_ITEM_FAILED | "This item could not be imported." | Open the item to see why. |
| IMPORT_ITEM_NO_DATA | "Run the check again to import this item." | Use Check first again. |
| ENTRY_REVISION_INVALID | "This version no longer fits the content type. Copy what you need by hand." | Copy the text into the current version. |
See New import.
Downloading your data
| Code | You see | Why and what to do |
|---|---|---|
| EXPORT_RUNNING | "An export is already being prepared. Wait for it to finish or cancel it." | Wait. |
| EXPORT_NOT_RUNNING | "This export is not running." | Nothing to cancel. |
| EXPORT_NOT_READY | "The export is not ready yet." | Wait and try again. |
| EXPORT_EXPIRED | "This export was deleted after 24 hours. Start a new one." | Start a new export. |
| EXPORT_LINK_INVALID | "This download link was already used or has expired. Create a new link." | Create a new link. |
| EXPORT_POST_REQUIRED | "This download link is out of date. Open your privacy request page and download your data again." | Download again from the privacy request page. |
Settings backup and restore
| Code | You see | Why and what to do |
|---|---|---|
| CONFIG_BACKUP_INVALID | "This file is not a Keynate News configuration backup." | Use a backup file made on the Back up screen. |
| CONFIG_BACKUP_TOO_LARGE | "A configuration backup is at most 10 MB." | Use a smaller file. |
| CONFIG_RESTORE_STATE | "This restore was already applied or has expired. Upload the backup again." | Upload the backup again. |
See Restore settings.
Story web addresses
| Code | You see | Why and what to do |
|---|---|---|
| PERMALINKS_NOT_AVAILABLE | "Story addresses can’t be changed on this version yet. Use redirects to keep old links working." | Use Redirects. |
| PERMALINKS_CHANGE_RUNNING | "The redirects of the last address change are still being made. Try again in a few minutes." | Wait a few minutes. |
Questions
Frequently asked questions
Will an import overwrite my stories?
Nothing is copied until you have used Check first and agreed.
How long is my export kept?
24 hours. The message says so.