Skip to main content

Search

Type a word or a question to search the help articles.

How do I restore my settings from a backup?

In this story

Where: Settings → Advanced → Backups & downloads (Restore settings section)

Open this page: admin.<your-site>/settings/data#restore-settings (replace <your-site> with your site address)

Before you start

  • Only the site owner can do this.
  • Have a settings backup or a content export from this site, up to 10 MB.

Steps

  1. Open Settings → Advanced → Backups & downloads.
  2. Under Restore settings, press Choose a backup file (.zip), or press Restore settings from this on an export in the list.
  3. Read From site, Made on and Version.
  4. Read What changes. Each part shows New, Changed, Same or Skipped. Parts: Site settings, Branding, Menus, Home page.
  5. Tick the parts to restore.
  6. Press Restore selected parts.
  7. Confirm "Restore these settings?"
  8. The page says "Settings restored." and "Restored: {rows} rows written."

Good to know

  • First we save a safety backup of your current settings, so you can undo this.
  • Branding comes back as a draft. Publish it in Branding.
  • Template, licence, team, payment settings and secrets are never changed.
  • The check is valid for 24 hours. After that: "This check is older than 24 hours. Check the backup again." Press Check again.

Common problems

  • "This file is larger than 10 MB."
  • A part is skipped with "your site doesn't have this language".
  • "This file is not a Keynate News settings backup." Choose a file made with Back up settings now.
  • "This check was already used or is older than 24 hours. Check the backup again."
  • "That export was deleted. Choose another one or upload a file."

Questions

Frequently asked questions

Can I undo a restore?

Yes. Use the safety backup shown after the restore.

Is a safety backup made first?

Yes. Before a restore, a safety backup of your current settings is saved.

Feedback

Was this helpful?

Also available in

Still need help?