Skip to main content

Search

Type a word or a question to search the help articles.

How do I change a poll or form?

In this story

Where: Growth → Reach readers → Polls & forms → New poll or form

Open this page: admin.<your-site>/growth/forms (replace <your-site> with your site address). Then open the one you want.

Steps

  1. Open Growth → Reach readers → Polls & forms.
  2. Tap Edit on the form.
  3. Change what you need.
  4. Tap Save.
  5. Use Open, Close or Reopen as needed.

The parts of the form

  • Questions: add the questions readers answer. Once a form has answers, its questions are locked so the results stay fair.
  • When: choose when readers can answer. Leave the dates empty to open and close it yourself with the buttons at the bottom.
  • Who can answer and see results: choose who may answer, how often, and whether readers see the results before or after they answer.
  • Words readers see: the agreement line readers tick and the thank-you message they see after they answer.

Good to know

  • Once people have answered, the questions are locked. You can still change the title, dates, who may answer and the thank-you text.
  • Use Move up, Move down and Remove to arrange questions before answers arrive.
  • If the quiz or lead forms add-on is not running, the form is read, close and export only.

Common problems

  • I cannot edit a question. People have already answered. Close it and start a new one.

Questions

Frequently asked questions

Can I reopen a closed form?

Yes, while its close date is still ahead.

Can I add a question after people answered?

No. The questions are locked. Close the form and start a new one.

Feedback

Was this helpful?

Also available in

Still need help?

Get our newsletter

Stories worth your time, in your inbox. Free, and you can leave in one click.

Keynate Help newsletterWhen we have news

We only use your email for the newsletters you choose.