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How do I unblock an email address or number?

In this story

Where: Settings → Readers & money → Connections → Email & SMS

Open this page: admin.<your-site>/settings/connections/email (replace <your-site> with your site address)

Before you start

  • Only the owner can allow an address again.

Steps

  1. Open Settings → Readers & money → Connections → Email & SMS → Blocked addresses.
  2. Find the Address or number. The Why column says: The address doesn't exist, Marked as spam, Blocked by you or Not a valid address.
  3. Press Allow again.
  4. Confirm Send to this address again?.

Good to know

  • Only do this if the reader asked. Sending to bad addresses hurts your email reputation.

Questions

Frequently asked questions

Why is my reader blocked?

The reader's mailbox bounced a message or the reader marked an email as spam.

Can I add an address by hand?

The list shows addresses blocked by bounce, spam report or by you. This page only lets you allow them again.

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