In this story
Where: Settings → Readers & money → Connections → Email & SMS
Open this page: admin.<your-site>/settings/connections/email (replace <your-site> with your site address)
Before you start
- Only the owner can change messages. They carry sign-in and verification codes.
Steps
- Open Settings → Readers & money → Connections → Email & SMS → Message templates.
- Select a message row.
- Edit the Subject (email) and the Message.
- Press a chip under Insert a placeholder to add a value such as the code or the site name.
- Check the Preview (sample values). It uses made-up data.
- For SMS in India, fill DLT template id.
- Save the message. To go back, press Reset to default.
Good to know
- Every placeholder must stay in the message.
- Sign-in and verification messages cannot contain web addresses.
Common problems
- "This message must include {name}. Insert it back."
- "{name} can't be used in this message. Remove it or pick a placeholder below."
- "Sign-in and verification messages can't contain web addresses. Remove the link and keep only the code."
- "Write the message, or reset it to the default."
Questions
Frequently asked questions
Can I undo my changes?
Yes. Reset to default brings back the original text.
Which messages can I change?
The ones listed, such as Sign-in email, Receipt, Invoice, Refund and Breaking news email digest.