How do I send sign-in codes by SMS?

Where: Settings → Readers & money → Connections → Email & SMS

Open this page: admin.<your-site>/settings/connections/email (replace <your-site> with your site address)

Before you start

• Only the owner can change this.
• The SMS feature must be on your site, or the tab shows an add-on card.
• For India you need an approved sender and a DLT template. Have your MSG91 account ready.

Steps

1. Open Settings → Readers & money → Connections → Email & SMS → SMS & WhatsApp.
2. Press Add SMS provider.
3. Enter the Auth key (from MSG91, Authkey).
4. Enter the Sender id: exactly 6 letters approved on your DLT account.
5. Choose the Route: OTP or Transactional.
6. Enter the DLT entity id (usually 19 digits).
7. Enter a Webhook token of 16 to 200 characters, or press Generate a token. Copy it now. It is not shown again after saving.
8. Press Connect.
9. In MSG91, open Webhooks and add the webhook URL shown, with ?token= and your token at the end.
10. Type your number in Send a test SMS to (with country code, for example +91 98765 43210), then press Test connection on the card.

Common problems

• "Use exactly 6 letters approved on your DLT account."
• "DLT ids are 19 digits. Copy it from your DLT portal."
• "Add the DLT template id. SMS to India are blocked without it." Set it in Message templates.
• "Paste the auth key from MSG91."
• "Use 16 to 200 characters. Tap “Generate a token” to make one."
• "Enter a valid mobile number with country code, e.g. +91 98765 43210."

Questions

Related

• Email & SMS
• Message templates
• Sign-in methods