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How do I open an incident room for a big event?

In this story

Where: Newsroom → Incident room

Open this page: admin.<your-site>/newsroom/incidents (replace <your-site> with your site address). In the menu it sits under More.

Steps

  1. Open Newsroom then Incident room.
  2. Tap Open an incident and give it a short Name people recognise, say How serious is it? (Low, Medium, High or Critical) and optionally what is happening. Editors with access get a notice with the name only.
  3. Filter the list by status: Open, Monitoring or Closed.
  4. Tap an incident to open it. See An incident.

Good to know

  • Severity is Low, Medium, High or Critical.
  • Each row shows how many linked items and updates it has.

Questions

Frequently asked questions

When should I use one?

When a big story is developing and several people need one place for everything about it.

What severities are there?

Low, Medium, High and Critical.

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