In this story
Where: Settings → Advanced → Background jobs
Open this page: admin.<your-site>/settings/jobs (replace <your-site> with your site address). If you don’t see it in the menu, turn on Show all settings on the Settings page.
Before you start
- Owners and admins can open this page. Only people who can manage operations can retry or give up. Others: "These items can only be viewed here."
Steps
- Open Settings → Advanced → Background jobs.
- Read each queue's state: OK, Behind, Needs you or Unknown.
- See the numbers: Waiting, Oldest, Retrying, Needs you, Last done.
- If a queue needs you, press Show failed items.
- For each item, press Try again to send it back to the queue, or Give up to drop it. The page says "Sent back to the queue." or "Item given up."
Good to know
- Behind means items have waited more than 15 minutes.
- A line at the top says how many items need you.
- If there are no queues: "No background queues on this site yet."
Questions
Frequently asked questions
Is giving up safe?
It drops that item only. It cannot be undone, so retry first if you are not sure.
Why does a queue say Behind?
Items have waited more than 15 minutes.