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How do I check that readers can sign in?

In this story

Where: Settings

Open this page: admin.<your-site>/settings (replace <your-site> with your site address)

Before you start

  • You need permission to see reader settings (owner or admin).
  • The Reader accounts feature must be on your site, or the card says Add-on.

Steps

  1. Open Settings, then Set up your site.
  2. Find Reader sign-in.
  3. Read the message:
    • "Choose how readers sign in: email, phone, Google or Apple." Press Set up.
    • "Readers can sign in." Nothing to do.
    • "Email sign-in is on, but email isn't connected, so readers can't sign in." Press Fix it, then connect email.
  4. Choose your methods in How do I choose how readers sign in?.

Questions

Frequently asked questions

Why can't readers sign in with email?

Email sign-in sends a code by email. If email is off or failing, no code arrives. Fix email first.

What if email is off?

Readers cannot sign in with email. Connect email first.

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