How do I add a FAQ or how-to section to a story?

Where: Stories → All stories → The story editor

Open this page: admin.<your-site>/articles (replace <your-site> with your site address). Then open the one you want.

Steps

1. Open Settings → Site & brand → Add features. The page is called Features.
2. Find FAQ and how-to blocks under For your site. If it is not there, open Other niches. Tap Switch on (or Show in my admin). When it shows On, it is ready.
3. If it shows Needs and a plan name, your plan does not include it yet. See Choose a plan.
4. Open the story in the editor.
5. Find the Extra details for Google (FAQ, steps, review) panel.
6. Under Type, choose Questions and answers or How-to steps.
7. For questions, tap Add a question and fill in Question and Answer. For how-to, add Step title and What to do for each step with Add a step, plus the optional total time and things needed.
8. Save the story. This panel saves on its own.

Good to know

• The block is optional. Choose None to remove it.
• For a plain FAQ inside the story text, see FAQ.
• Only the site owner can switch features on. Others see: "Only the owner can add features. Ask the owner to switch one on."

Common problems

I cannot find FAQ and how-to blocks in my admin. Why: The feature is off or not yet installed. Fix: Open Settings → Site & brand → Add features and tap Switch on or Show in my admin. If a screen says "This feature is switched off. The owner can switch it on in Features.", ask the owner.

Questions

Related

• FAQ
• Toolbar and menus
• Schema check
• Review box