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How do I collect enquiries with a lead form?

In this story

Where: Growth → Reach readers → Polls & forms

Open this page: admin.<your-site>/growth/forms (replace <your-site> with your site address)

Before you start

  • This is an add-on. It is included in some plans: see your plan on keynate.com (Choose a plan).
  • Only the site owner can add it.

Steps

  1. Open Settings → Site & brand → Add features. The page is called Features.
  2. Find Lead forms. A paid feature shows Paid and Needs with the plan that has it. Tap Buy and finish the purchase on keynate.com (it may open in a new tab).
  3. Come back to Features. It shows Being set up for a few minutes, then On.
  4. Build the form in Growth → Reach readers → Polls & forms.
  5. Place it in a story or page.
  6. Open the leads page to see new leads and download a CSV.

Good to know

  • A lead keeps its consent proof and its source.
  • Paid features cannot be switched off in Features.

Common problems

I cannot find Lead forms in my admin. Why: The feature is off or not yet installed. Fix: Open Settings → Site & brand → Add features. If it shows Buy, it is not in your plan yet. If it shows Being set up, wait a few minutes. Paid features you don't own are listed in the menu under Add more features.

Questions

Frequently asked questions

Where do I build the form?

In Growth → Reach readers → Polls & forms.

Where do I see the leads?

In the Lead forms page, newest first.

Who can download them?

People with the permission to export forms.

Feedback

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