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Which emails will I get about my site, and can I turn them off?

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Steps

  1. Open Account.
  2. Find Site alerts by email.
  3. Each kind of alert has a switch. Turn it off to stop its emails. The page says "Emails about … are off."
  4. Turn it on again any time.

Good to know

  • A switch marked Always on cannot be turned off. It is important for your readers.
  • Alerts go to your account email. Change email
  • Problems and what happened show on your site's health page. Site health
  • You also get an invoice by email before each renewal. That is separate from these alerts.

Common problems

  • "Loading your settings…" does not finish. Reload the page.
  • I turned an alert off but it still arrives. If it says Always on, it cannot be turned off.

Questions

Frequently asked questions

Is this the same as the marketing emails?

No. Product updates by email are a separate tick box in Profile.

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