How do I change my account email?

Steps

1. Open Account and find Email address.
2. Tap Change email. Keynate may ask you to confirm it's you first with any way you sign in (password, Google, Facebook, Apple or LinkedIn) or a code sent by email.
3. Type the New email address.
4. Tap Send confirmation link.
5. Open your new inbox and tap the link. The page says Email address updated.

Good to know

• Until you open the link, keep using your old email. Keynate also tells your current address about the request.
• The badge next to your email shows Verified or Not verified.
• Invoices go to your account email.

Common problems

• "That’s already your email address." Enter a different address.
• "That email address is already used by another Keynate account, so your email wasn’t changed." Use another address.
• "Enter a valid email address, like name@example.com."
• "Your current password is incorrect."
• The link does not work. Request a new one.
• "Too many attempts." Wait for the time shown.

Questions

Related

• Log in
• Devices
• Site alerts by email
• My account