How do I change my password or add Google sign-in?

Before you start

Sign in to keynate.com. Keynate may ask you to confirm it's you first.

Steps

Change your password

1. Open Account and tap Password in the menu.
2. Enter your Current password.
3. Enter the New password and type it again under Confirm new password.
4. Tap Update password. The page says Password updated. You are signed out on your other devices.

Add a password (if you sign in with Google)

1. Open Account. The section is called Set a password.
2. Enter the New password twice and tap Set password.
3. Now you can also sign in with your email and password.

Connect or disconnect Google and other sign-ins

1. Open Account and tap Sign-in methods.
2. Next to Google, tap Connect and pick your Google account. Or tap Disconnect to remove it.
3. Other sign-ins that are switched on, such as Facebook, Apple or LinkedIn, work the same way.
4. The Email and password line shows On if you can sign in with a password, or Not set.

Change your name or country

1. Open Account and tap Profile.
2. Change your Full name or Country. Your name and country appear on invoices.
3. Tick or untick Send me product updates by email.
4. Tap Save profile. The page says Profile saved.

Good to know

• You can't disconnect your last way to sign in. The page says "Keep at least one way to sign in: set a password or connect another account first."
• An Apple sign-in with Apple's Hide My Email shows as Hidden email (Apple relay).
• Keynate refuses passwords that appeared in a known data breach.
• For invoices, the details under Billing details are used. See Billing details.

Common problems

• "Passwords don't match." Type the same new password twice.
• "This password has appeared in a known data breach." Choose another password.
• I forgot my current password. Sign out and use Forgotten password? on the sign-in page. See Forgot your password.

Questions

Related

• Forgot password
• Confirm it's you
• Devices
• Two-step verification