How do I set up an education, careers and jobs news site?
What you get on an Education, Careers and Jobs site: ready sections and story starters, and how the exam hub keeps dates and official links in one place.
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How do I set up a community or industry blog?
What you get on a Community and Industry Blogs site, which sections and story starters are ready, and how to credit member posts properly.
How do I set up a business, finance and economy news site?
What you get on a Business, Finance and Economy site, which sections and story starters are ready, and how to handle disclaimers and reviewers.
How do I set up a blog or business website?
What you get on a Blog and Business Website, seven ready-made starting points, and the first tasks to turn visitors into enquiries.
How do I set up an automotive and mobility news site?
What you get on an Automotive and Mobility site, which sections and story starters are ready, and how to label prices and mileage claims honestly.
How do I see and answer my support requests?
Your requests page lists every ticket with its status. Open one to read Keynate's replies and add yours.
How do I get help from Keynate?
Start with the AI in your admin. Chat with Nia on keynate.com, then talk to a person in the same chat. Or raise a ticket. No phone or WhatsApp.
What is Keynate?
Keynate sets up your news site, blog, job portal or help centre on your own server, for one monthly price. No developer and no coding.
How does "business live in minutes" work?
Four steps from idea to a live website. Pick a look, make it yours, choose a plan and pay. After payment everything is automatic.
What do Keynate's words mean?
Plain meanings for the words you meet on keynate.com and in your console, such as look, Keynate address, add-on and read-only.
What should I do in the first hour after I pay?
Watch your site being set up, open your admin, add your logo, write a first story and share your new address.
Which kind of site should I choose?
Pick what you are making, then its main topic. You can change both until you pay.
How do software updates work, and who approves them?
You approve each update. Keynate takes a safety copy first and undoes it if the health check fails. Security updates can be scheduled, not skipped.
How do I check my site's health?
The Site health page shows your secure lock, your backups and recovery targets, and any past problems from the last 90 days.
What does "read-only" or "suspended" mean for my site?
An unpaid renewal makes your site read-only, then suspended, then its server is removed. Pay at any step to bring it back.
How do I open my site admin?
Tap Open my admin on your site page. Keynate may ask you to confirm it's you, then opens your admin in a new tab.
What is on the My sites page?
My sites lists every site you launched, with its status, address and renewal. Tap a site to open its page.
How do I change my site's language?
Open Language on your site page, pick the new language and confirm. Your address, articles and settings stay. You can change it 3 times in 24 hours.
How are my site's backups made, and how do I restore?
Keynate backs up daily and before every update, and tests a restore weekly. After an unpaid renewal, Pay & restore brings your site back.