In this story
Where: Settings
Open this page: admin.<your-site>/settings (replace <your-site> with your site address)
Before you start
- You need permission to see email settings (owner or admin).
- The Email feature must be on your site. If it is not, the card says Add-on. See your plan on keynate.com.
Steps
- Open Settings, then Set up your site.
- Find Email and read the message:
- "Connect email so readers get sign-in codes and replies." Press Set up.
- "Emails to readers are being sent." Nothing to do.
- "Your email provider isn't working. Check its settings." Press Fix it.
- "Add the missing domain records so emails don't land in spam." Press Fix it.
- On the email screen, press Add email service if you want your own. The sheet leads with Keynate Email, Gmail, Zoho Mail and Brevo. Then follow How do I send email from my own address?.
Good to know
- A failed check never shows as Done.
- Email sign-in for readers needs email to work. The Reader sign-in card warns you if it does not.
Common problems
- Card says "Couldn't check". Press Open to see the real status.
Questions
Frequently asked questions
Why do I need to add domain records?
They prove the emails really come from you, so mail apps are less likely to treat them as spam.
What does the Fix it button do?
It opens the email settings.