In this story
Where: Settings → Advanced → Status page (Incident notices section)
Open this page: admin.<your-site>/settings/status#incident-notices (replace <your-site> with your site address). If you don’t see it in the menu, turn on Show all settings on the Settings page.
Before you start
- You need permission to manage operations (owner or admin).
Steps
- Open Settings → Advanced → Status page.
- Under Incident notices, press New notice.
- Enter a Title, short and plain, for example "Search is slow".
- Under How bad is it? choose No effect yet, Minor: slower than usual, Major: partly down or Critical: down. Tick the Affected parts.
- Under Where are you now? choose Investigating, Cause found, Monitoring or Resolved.
- Write the Message for readers. It is public, so add no private details.
- Save. The page says "Saved".
- To add news later, press Post an update, then Post update. Choose Resolved when it is fixed: this closes the notice and the parts go back to normal.
Good to know
- While the notice is open, the chosen parts show the impact level on the status page.
- Turn on Only open notices to hide resolved ones.
- Delete removes a notice from your public status data. To keep a record, mark it resolved instead.
- The page says "No notices. Everything is quiet." when there are none.
Questions
Frequently asked questions
Should I delete or resolve?
Resolve it, so readers and you keep a record.
Are notices public?
Yes. They appear on your public status data, so add no private details.