Μετάβαση στο κύριο περιεχόμενο

Αναζήτηση

Πληκτρολογήστε μια λέξη ή μια ερώτηση για αναζήτηση στα άρθρα βοήθειας.

Πώς στέλνει κωδικούς σύνδεσης και αποδείξεις το Keynate Email για το site μου;

Σε αυτό το άρθρο

Πού: Settings → Readers & money → Connections → Email & SMS

Open this page: admin.<your-site>/settings/connections/email (replace <your-site> with your site address)

Πριν ξεκινήσετε

  • Only the site owner can change the sender.
  • Open Ρυθμίσεις → Αναγνώστες & έσοδα → Συνδέσεις (Email section).

Steps: check that it works

  1. Open the Email Keynate card.
  2. Read the status chip. Έτοιμο means emails go out.
  3. Read Αποστολή ως. This is the address readers see.
  4. Read This month. It shows how many emails you used.

Steps: change the sender

  1. On the Keynate Email card press Επεξεργασία αποστολέα.
  2. Type your site's name in Όνομα αποστολέα.
  3. Type the part before the @ (for example news). Small letters, numbers, dots and dashes only.
  4. In Οι απαντήσεις πάνε στο type an address, or leave it empty so readers cannot reply.
  5. Check Οι αναγνώστες θα βλέπουν and save.

Steps: send from your own domain

  1. Connect your own domain to your site first.
  2. On the card, find Αποστολή από το δικό σας domain.
  3. Add the listed records at the company where you manage your domain. They are optional.
  4. Press Έλεγχος του domain μου. When it says Επαληθευμένο, emails come from your own address.

Χρήσιμες πληροφορίες

  • Until your domain is verified, emails come from a Keynate address.
  • Sign-in codes are not counted in your monthly emails.
  • Newsletters through Keynate Email are not yet available to every site. If your Newsletters page says your newsletters are sent with Keynate Email, they count in your monthly emails and go out in steps to keep your mail out of spam. If it says "Keynate Email for newsletters is coming", connect your own email service for newsletters.
  • If your own email service stops working, Keynate Email sends for you until you fix it.
  • A new sender has lower daily limits for a short time. This keeps your mail out of spam.
  • Turn off Use Keynate Email when my own email service can't send only if you are sure. Then no emails go out when your own service fails.
  • You can check your domain once a minute.

Συνηθισμένα προβλήματα

  • Περιορισμένο. You used this month's emails. Sign-in codes still go out. Connect your own email service to send more now, or see Usage and limits.
  • Σε παύση. Too many emails bounced or were marked as spam. Only email people who asked for it, then contact Keynate support.
  • Paused because the plan is not active. Renew your plan.
  • Can't connect. We keep trying. Waiting emails go out when it is back.
  • Προετοιμασία. This takes a few minutes.
  • "Enter a From name."
  • "Use your site’s name: no email or web addresses, no @ < > or quotes." Type only your site name.
  • "Use small letters, numbers, dots, dashes or underscores, starting with a letter or number." Change the part before the @.
  • "This address is reserved. Pick another one, for example news."
  • "This domain is used for email by another Keynate site. Contact Keynate support."
  • "You can check once a minute. Try again in a moment."
  • "Keynate Email can’t be reached right now. Try again in a few minutes."

Ερωτήσεις

Συχνές ερωτήσεις

Do I need my own email service?

No. Keynate Email sends sign-in codes, receipts and notifications by itself. A service of your own is optional.

Can I send from my own address?

Yes. Connect your own domain and verify it on the Keynate Email card. Until then, emails come from a Keynate address.

Are sign-in codes counted in my emails?

No. Sign-in codes are not counted in your monthly emails.

Can Keynate Email send my newsletters?

Not yet on every site; we are rolling it out with extra anti-spam protections first. If your Newsletters page says your newsletters are sent with Keynate Email, you're set. Make sure your site's sending domain shows Επαληθευμένο (Ρυθμίσεις → Αναγνώστες & έσοδα → Συνδέσεις → Email & SMS). If it says "Keynate Email for newsletters is coming", connect your own email service for newsletters (Gmail / Google Workspace, Zoho, Brevo; 3 short steps). Sign-in codes and receipts still use Keynate Email. Contacts you imported or added by hand can only get a newsletter through your own email service, because Keynate needs proof that each person agreed. See Sending newsletters in steps.

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