在这个故事中
应用与应用商店发布
商店发布管理位于 设置 → 网站与品牌 → 发布我的 app。
| 代码 | 屏幕提示 | 原因与解决办法 |
|---|---|---|
| APP_NOT_OWNED | "Your site has no app yet. Add the Android or iPhone app to change its look, tabs or send app pushes." | 请先在 keynate.com 上添加 Android 或 iPhone 应用。详情请查看 keynate.com 上的套餐方案。 |
| APP_RELEASE_NOT_READY | "Some steps before the store release are still open. Finish them in Settings → Site & brand → Publish my app." | 请先完成检查清单中标记为 待处理 的所有步骤。 |
| APP_RELEASE_IN_PROGRESS | "A release of this app is already on its way to the store. Wait until it is done." | 请等待当前版本顺利提交至应用商店。 |
| APP_RELEASE_IN_REVIEW | "This release is already with the store. It can't be pulled back here; your current app stays live until the store approves the new one." | 请等待应用商店的审核结果。在此期间，线上现有版本仍会正常运行。 |
| APP_RELEASE_SNAPSHOT_CHANGED | "Your site changed since this release was prepared. Prepare it again so the app gets the latest look." | 请重新点击 准备发布，以便应用获取网站的最新外观。 |
| APP_RELEASE_TEXTS_CHANGED | "The release notes or store texts changed since you opened this release. Check them again, then send it." | 请重新检查版本说明和商店文案，确认无误后再发送。 |
| APP_RELEASE_MONTHLY_LIMIT | "This app already had its store releases for this month. Try again next month." | 请下个月再试。颜色和标签页更改无需提交新版本即可直接推送给读者。 |
| APP_RELEASE_NO_CHANGES | "Nothing the app uses changed since your last store release. Change the design or brand first, or prepare it anyway." | 应用相关内容未发生变动。请先更改设计或品牌设置，或者直接强制打包准备。 |
| APP_RELEASE_NOT_PUBLISHED | "Your app is built from the site version readers see. Publish a site version first (Settings → Site & brand → Design history)." | 请先在 设置 → 网站与品牌 → 设计历史 中发布一个网站版本。 |
| APP_RELEASE_NOT_DRAFT | "This release was already sent or discarded. Prepare a new one." | 请重新准备一个新版本。 |
| APP_RELEASE_CHECK_NOT_MANUAL | "Keynate or your site checks this step by itself. Follow its steps; it turns green when done." | 该步骤会自动完成核验。请按照提示操作，完成后会自动变为绿色。 |
| APP_RELEASE_REFUSED | "Keynate's check stopped this release before anything was sent. Nothing changed in the store; see the reason and try again." | 请查看给出的原因并修正，然后重试。应用商店中的内容未做任何更改。 |
| STORE_REVIEWER_NOT_ACTIVE | "The store reviewer sign-in is already off." | 无需任何操作。需要时可前往 keynate.com 生成新的审核员登录码。 |
应用推送与快讯通知
| 代码 | 屏幕提示 | 原因与解决办法 |
|---|---|---|
| APP_PUSH_DAILY_CAP | "Your site already planned N app pushes for (day) (the limit is N a day, so readers don’t switch them off). Pick another day, or raise the limit in Settings → Site & brand → App." | 请选择其他日期，或在 设置 → 网站与品牌 → App 中调高每日上限。推送过于频繁会导致读者关闭通知权限。 |
| PUSH_UNAVAILABLE | "The push service didn’t answer. Try again in a minute." | 请过一分钟后再试。 |
| ALERT_DUPLICATE | "A similar alert was sent N minutes ago. Send it anyway only if it is new news." | 仅当该内容属于最新消息时，才建议重新发送。 |
| ALERT_NOT_EDITABLE | "This alert can't be changed any more." | 该快讯已经发送完毕。如有需要，请发送一条新的快讯。 |
| ALERT_SELF_APPROVAL | "Another editor must approve alerts you wrote." | 请让另一位编辑审核并批准该快讯。 |
广告
| 代码 | 屏幕提示 | 原因与解决办法 |
|---|---|---|
| ADMOB_PUBLISHER_MISMATCH | "These Google AdMob codes come from two different AdMob accounts. Copy the App ID and the ad codes from the same app in one AdMob account." | 请确保从同一个 AdMob 账号下的同一款应用中复制 App ID 和广告代码。详见在应用中展示广告。 |
| AD_HTML_ACK_REQUIRED | "Read and accept the warning about HTML and script ads first." | 请阅读有关 HTML 和脚本广告的警告说明并勾选确认，然后保存。 |
社交渠道文章分享
相关设置请见 增长 → 触达读者 → 社交分享。
| 代码 | 屏幕提示 | 原因与解决办法 |
|---|---|---|
| ALREADY_PLANNED | "This story is already planned for this connection." | 该文章已排入该渠道的待发布队列。请查看已安排的发布计划。 |
| ALREADY_SHARED | "This story was already shared here. Confirm to share it again." | 确认后可重新发布，或者选择跳过。 |
| CONNECTION_NOT_READY | "This connection can't post yet. Check its settings." | 请打开该渠道并完成所有设置，然后点击 检查。 |
| CONNECTOR_BLOCKED | "This channel can't post yet: its platform app isn't connected." | 该平台官方应用连接成功后即可正常发布。当前无需操作。 |
| NEEDS_KEYNATE_APP | "Keynate's app for this platform is waiting for the platform's review. This channel works as soon as it is approved." | 该平台目前正在审核 Keynate 的官方应用。审核通过后此渠道即可使用。 |
| POST_NOT_CANCELLABLE | "This post can't be cancelled any more ((status))." | 该内容已发出或已终止。如有需要，请直接在相应社交平台上删除。 |
| POST_NOT_RETRYABLE | "Only a failed or skipped post can be tried again." | 仅有发送失败或已跳过的内容支持重新发送。 |
| SHARE_NOT_ALLOWED | "This story can't be shared right now." | 该文章可能尚未发布、处于定时保密期或已被隐藏。请检查文章状态。 |
| TOKEN_MISSING | "Add the access token before switching this connection on." | 请先粘贴来自该平台的访问令牌代码，然后再开启连接。 |
| VAULT_UNAVAILABLE | "The secrets vault is not set up on this server." | 您的服务器当前无法安全存储连接凭证代码。请联系技术支持。 |
| OAUTH_NOT_SUPPORTED | "This channel connects with a token, not a Connect button." | 该渠道需要手动粘贴访问代码，请前往渠道设置中进行粘贴。 |
| OAUTH_START_FAILED | "The platform could not be reached. Try Connect again later." | 无法连接到该平台。请稍后重新点击 连接。 |
| OAUTH_REDIRECT_INVALID | "Connect needs the site's public https address." | 授权连接需要您网站的公开 https 网址。请公开您的网站，或先绑定自定义域名。 |
| CONNECTION_CHECK_FAILED | "The platform did not answer. Check the connection." | 请稍后重新点击 检查。若问题持续存在，请重新连接该渠道。 |
| TEST_POST_NOT_SUPPORTED | "This channel has no test post. Use Check instead." | 请改用 检查。 |
Google 排名
| 代码 | 屏幕提示 | 原因与解决办法 |
|---|---|---|
| RANK_KEYWORD_EXISTS | "This search query is already tracked." | 该搜索词已在您的跟踪列表中。 |
| RANK_KEYWORD_LIMIT | "You can track up to N search queries. Remove one first." | 请先删除一个不再需要的搜索词。 |
常见问题
常见问题
为什么读者看不到应用的新外观？
颜色和标签页的调整无需重新提交商店审核即可直接向读者生效。更新应用图标或名称则必须在 发布我的 app 中提交新版本。
遇到的错误提示不在本页中，该怎么办？
请复制完整的错误提示文字，在帮助聊天窗口中咨询 Nia，或前往 设置 → 高级设置 → 问题排查。其他错误排查页面请见下方链接。