本篇要点
您的支付网关（配置）
| 代码 | 您看到的提示 | 原因及解决方法 |
|---|---|---|
| PAYMENT_CONNECTION_INVALID | "The gateway didn’t accept these keys. Check that the key id and secret are from the same mode." | 复制来自同一模式（测试或生产）的两个密钥。 |
| PAYMENT_CONNECTION_MISSING | "Payments aren’t set up on this site yet." | 连接网关。请参阅支付。 |
| WEBHOOK_SECRET_REUSED | "Use a different webhook secret for test and live." | 为每种模式分别创建独立的密钥。 |
| LIVE_REQUIRES_POLICY_PAGES | "Publish your Terms, Refund and Contact pages before going live." | 发布这些页面。 |
| LIVE_NOT_ENABLED | "Live payments aren’t switched on for this site yet. Use test mode for now." | 完成生产环境配置。 |
| CONNECTION_IN_USE | "This connection still has refunds or disputes in progress. Remove it once they are finished." | 等待它们处理完毕。 |
| GATEWAY_COMING_SOON | "This payment gateway is coming soon. Use Razorpay, Stripe or PayPal for now, or request it under Request a payment gateway." | 选择一个受支持的网关。 |
| WEBHOOK_UNAUTHORIZED | "This callback couldn’t be verified." | 检查双方的 Webhook 密钥。 |
| DEV_FAKE_REFUSED | "This test-only option works only on a local development server." | 使用真实的测试网关。 |
读者结账
| 代码 | 您看到的提示 | 原因及解决方法 |
|---|---|---|
| GATEWAY_UNAVAILABLE | "The payment gateway didn’t answer. Nothing was charged or refunded. Try again in a minute." | 请在一分钟后重试。 |
| CHECKOUT_EXPIRED | "This checkout has expired. Start again." | 重新发起结账。 |
| PURPOSE_UNKNOWN | "This can’t be bought here." | 该商品无法在此页面购买。 |
| ITEM_UNAVAILABLE | "This item can’t be bought right now." | 请稍后重试。 |
| PLAN_ARCHIVED | "This plan isn’t offered any more." | 选择其他套餐。 |
| COUPON_INVALID | "This code has expired."（或已用完、不适用于此套餐、已停用、已被使用） | 移除该优惠码或使用其他优惠码。 |
| SUBSCRIPTION_EXISTS | "You already have this plan. Manage it in your account." | 打开账户。 |
| SUBSCRIPTIONS_UNSUPPORTED | "This payment gateway can’t take recurring payments." | 使用支持周期性扣款的网关。 |
| GATEWAY_NOT_OFFERED | "This payment method isn’t offered here. Choose another one." | 选择其他付款方式。 |
| SUBSCRIPTION_NOT_CANCELLABLE | "This subscription has ended already." | 无需取消。 |
| RESUME_NOT_POSSIBLE | "This subscription can’t be kept any more. Subscribe again after it ends." | 结束后重新订阅。 |
| MOVED_TO_MODULE | "This moved to the Memberships module. Update the app or page you are using." | 更新页面或应用。 |
| MEMBERSHIPS_NOT_OWNED | "Subscribers-only access needs the Memberships feature." | 添加该功能。 |
| ACCESS_SIGN_IN_REQUIRED | "Sign in to download this." | 登录。 |
| ACCESS_SUBSCRIPTION_REQUIRED | "Subscribe to download this." | 订阅。 |
退款
| 代码 | 您看到的提示 | 原因及解决方法 |
|---|---|---|
| REFUND_EXCEEDS_PAID | "You can refund at most {amount}." | 输入更小的金额。 |
| REFUND_NOT_ALLOWED | "This order can’t be refunded from here." | 检查订单状态，或联系您的网关。 |
您的套餐和付费功能
| 代码 | 您看到的提示 | 原因及解决方法 |
|---|---|---|
| FEATURE_NOT_OWNED | "{feature} is a paid feature. Add it to your plan to use it." | 在 Keynate Console 中添加该功能。前往 keynate.com 查看您的套餐。 |
| FEATURE_DISABLED | "{feature} is switched off. Turn it on in Features." | 在功能中开启。 |
| FEATURE_NOT_TOGGLEABLE | 提示常驻功能和付费功能无法在此处关闭的信息 | 它们无法被关闭。 |
| FEATURE_LIMIT | "Your plan allows 1 live blog at a time. End one first."（文字会指出具体限制） | 释放一个名额，或升级套餐。 |
| SITE_READ_ONLY | "Your site is read-only until the subscription is renewed. Readers can still read it." | 在 Keynate Console 中续费。请参阅为您的网站续费。 |
| PROVIDER_NOT_FOUND | "This data provider isn’t available on your site. Its module may not be on your plan." | 添加该扩展模块。 |
| PROVIDER_KEY_REJECTED | "The provider didn’t accept this key. Check it in your provider account and paste it again. Nothing was saved." | 粘贴新密钥。 |
| PROVIDER_LICENCE_ACK_REQUIRED | "Confirm the provider’s terms first: you are the licensee, and your provider plan must allow public display on your site and apps." | 勾选同意条款。 |
| PROVIDER_KIND_MISMATCH | "This provider doesn’t supply this kind of data. Choose another provider." | 选择其他服务商。 |
| PROVIDER_BUDGET_EXHAUSTED | "Your provider plan’s call limit is used up for now. Try again after it resets." | 等待额度重置。 |
| PROVIDER_UNAVAILABLE | "The data provider isn’t answering right now. Try again in a few minutes." | 请稍后重试。 |
| PROVIDER_FAKE_REFUSED | "Test data providers work only on a local development server." | 使用真实服务商。 |
| SLOT_TAKEN | "Another watchlist already uses this key. Choose a different one." | 选择其他密钥。 |
常见问题
常见问题
"SITE_READ_ONLY" 会删除任何内容吗？
不会。读者仍可阅读您的网站。续费前您无法进行编辑。
在哪里查看续费价格？
在 keynate.com 的 Keynate Console 中查看。价格和套餐会有变动，因此本页面不作列出。