Where: Readers & money → Comments
Open this page: admin.<your-site>/comments (replace <your-site> with your site address)
Before you start
You need permission to moderate comments. Comments must be on, see Comment settings.
Steps
- Open Readers & money, then Comments. The Check comments tab opens first.
- Choose a list: Waiting, Reported, Spam, Approved or Rejected.
- On a comment, tap Approve or Reject. Other actions you may see are Delete, Restore, Mark as spam, Not spam, Keep it and Mark as checked.
- To act on many, tick Select this comment or Select all, and use the bar at the top.
- To open the full details, tap Show details.
Good to know
- On a phone, swipe a comment right to approve it and left to reject it.
- You can filter with Search in comments, Only one story and Only one reader.
- A card shows the story, how many reports it has, and "Blocked words found" if any.
- The other tabs are Rules (comment settings), Blocked words and Banned readers.
- Ban or mute this reader opens a sheet to stop a reader. See Banned readers.
- When you reject or mark spam you can enter a Reason. The reader does not see it. It is kept in your activity log.
- Comments from the app store reviewer sign-in (badge Store reviewer in Readers) always wait here for your check.
- The server decides what is allowed. Each card only offers actions that make sense for its state.
Common problems
- "We couldn’t load the comments. Check your connection and try again." Tap Try again.
- "… done, … could not be changed." Some comments had already changed. Reload and try again.
Questions
Frequently asked questions
Can I act on many comments at once?
Yes. Select them, then use the bar.
Does the reader see my reason?
No.