How long do readers stay signed in?
Set how many days readers stay signed in on the website and in the apps.
Run your site
How do I ask readers to sign in after some free stories?
Set how many free stories readers get each month before they must sign in. Search engines can still read your stories.
How do I choose how readers sign in?
Turn on email, phone, Google or Apple sign-in and add the ids they need.
How do I stop bots from asking for sign-in codes?
Add a human check with Cloudflare Turnstile or hCaptcha.
How do I let readers create accounts and sign in?
Choose sign-in methods, the free-story wall, protection for younger readers, a bot check and how long readers stay signed in.
How do I set what readers can save and follow?
Set limits for saved stories, reading lists, follows and history, and the rules for the "My feed" page.
Where do I see recent errors and send them to support?
Problems lists the last server errors with a request id you can copy for support, or ask the AI about.
How do I add a call-to-action card at the end of every post?
Show one card at the end of every post that asks readers to contact you, subscribe, send an enquiry or see a deal.
How do I set up the tips box and poll rules?
Open or close the tips box, allow photos and PDFs, require contact details, and set rules for younger readers and lead emails.
How do I connect Stripe?
Paste your publishable key, secret key and webhook signing secret from Stripe into Keynate, and add the webhook in Stripe.
How do I enter my business and GST details?
Add your legal name, address, GSTIN, invoice prefix and GST rate so invoices and receipts are correct.
How do I ask for a payment gateway that is not listed?
Send a request for another gateway your readers need. Razorpay, Stripe and PayPal are built in.
How do I connect Razorpay?
Paste your Razorpay keys, then follow the 3-step webhook card. It tells you when Razorpay's first message arrives.
How do I connect PayPal?
Paste the Client ID, Secret and Webhook ID of your PayPal app. PayPal takes no rupees; test with a small amount in US dollars.
How do I choose which gateway and currency each country uses?
Pick a gateway per country, set the currency readers pay in, and add your own VAT or sales tax rates outside India.
How do I connect a payment gateway?
Add your gateway keys on the Connections tab, test the connection, and choose a default for test and live mode.
How do I set up receipts and checkout protection?
Turn email receipts on or off, schedule the nightly payment check, and limit bots at checkout.
How do I take payments from readers?
Connect your own Razorpay, Stripe or PayPal account, then set tax and checkout options. Money goes straight to you.
When should my site ask readers to allow notifications?
Choose when the browser or app asks for permission. Asking after a reader shows interest gets more people to say yes.
How do I turn on web push notifications?
Web push works on its own. Switch it on, optionally add a contact email, and test it in your browser.