How do I update my site's software?
Read what is new, install an update when you choose, schedule it, or undo it. Nothing changes until you click Update.
Run your site
How do I check that my site is working?
System health says in plain words whether each part of your site works, and what to do if one does not.
How do I send status changes to my own status service?
If a status service is connected to your site, every change is also sent to it. You can send a test.
How do I post an incident notice?
Write a short notice when something is wrong and keep updating it until you mark it resolved.
How do I tell readers about a problem on my site?
The Status page shows how each part of your site is doing and lets you post incident notices that readers can see.
How do I preview my site while it is hidden?
Use View your site to open the real site as a team member, even when it is private, coming soon or in maintenance.
How do I make my site public, private or "coming soon"?
Choose who can see your site: Public, Coming soon, Private or Maintenance. Your team always sees the real site.
How do I go back to an earlier version of my site's design?
Each design change is built into a version of your site. Preview it, publish it, compare it, or go back to an older one.
How do I use the step-by-step setup wizard?
Work through eleven short steps to get your news site ready, and pick ready-made sections for your kind of site.
How do I add my social links?
The Social links card checks that your Facebook, X, Instagram or YouTube links are saved and opens the Branding links step.
How do I check that readers can sign in?
The Reader sign-in card shows if readers can create accounts and sign in, and warns when email sign-in cannot send codes.
How do I check that payments are ready?
The Payments card shows if your payment gateway works and if you are in test or live mode, and opens the Payments settings.
How do I check that my site can send email?
The Email card tells you if sign-in codes, receipts and replies are being sent, and opens the email settings to fix problems.
How do I connect my own domain?
The Your domain card shows your site address and sends you to keynate.com to connect or fix a custom domain.
How do I connect Google Search Console?
The Search Console card shows if search numbers are coming in and opens the search connections screen to connect or fix them.
How do I check that push notifications are on?
The Push notifications card shows whether readers can get web notifications, and opens the Notifications settings.
How do I check that ads are set up?
The Ads card shows whether ads are on and whether an AdSense or Ad Manager ID is added. Only the owner sees it.
How do I set up my site in Settings?
Use the Set up your site cards at the top of Settings to get public, connect email and payments, and add social links.
How do I archive or delete old stories automatically?
Set a rule per section to archive or move to the trash stories older than a number of days, or put a section on legal hold.
How do I protect younger readers?
Ask for age at sign-up and treat readers under a set age as minors, with no tracking and no personalised ads.