В этом материале
Где: Home
Open this page: admin.<your-site>/ (replace <your-site> with your site address)
Перед началом
- Nothing to set up. Both appear by themselves where they help.
Steps: jump around a long screen
- Open a long screen, for example Настройки, Реклама.
- Look for the row На этой странице under the top bar. On a phone, the label is hidden but the buttons are there.
- Tap a name. The screen scrolls to that part.
- Slide the row sideways to see more names.
- As you scroll, the part you are on is highlighted.
Steps: use the ? help
- Tap the ? next to a title or a card heading.
- A panel opens. On a phone it fills the screen. On a tablet or laptop it opens at the side.
- Read the short summary and the Шаги.
- Tap Спросить AI to ask about this screen.
- Tap Open on support.keynate.com for the full article.
- Tap Не разобрались? Напишите в поддержку if you need a person.
Steps: the Help button in the top bar
- Tap Справка и вопрос к AI in the top bar.
- Under Помощь you can Искать по справке и страницам, Спросить AI-помощника, Чат с поддержкой Keynate, see Страница статуса вашего сайта and Что нового.
- Under Справка по этой странице you see the guides for the screen you are on.
- Under Проверки на этой странице you see simple status checks, where a screen has them.
Полезно знать
- На этой странице shows only when a screen has at least 3 parts, and not more than 14. Short screens don't need it.
- Where a guide isn't ready yet, the ? says Полное руководство скоро появится. The short summary and Спросить AI still work.
- Ask AI sends only this screen's status checks, never your passwords or secret codes.
- If the AI isn't connected, the site owner can connect it free in one tap.
- You can also press Ctrl+K (Cmd+K on a Mac) to search help and pages.
Частые проблемы
- I don't see On this page. The screen is short, or it is turned off for that screen (the story editor).
- The ? shows no steps. The summary is all there is for now. Use Спросить AI.
- Ask AI is off. "The AI assistant isn't on for this site yet." Ask the site owner to turn it on.
Вопросы
Часто задаваемые вопросы
Does the ? cost anything?
No. Reading help is free.
Can I reach a person?
Yes. Use Чат с поддержкой Keynate in the Help panel, or Не разобрались? Напишите в поддержку.
Why does one ? open a bigger article?
Parts of a screen share the guide of the whole screen. The ? shows the short part first, and Open on support.keynate.com shows the whole guide.