How do I keep private proof for a story?
Keep the links, files and notes that back up a story in one safe place. Only your team sees them; readers never do.
Run your site
How do I credit the photographer and others on a story?
Credits name the other people who made a story, such as the photographer, the video maker or the editor. Readers see them on the story.
How do I turn comments on or off for one story?
Turn comments on or off for one story and choose how its new comments are checked. It applies to the live story at once.
How do I set who wrote a story (the byline)?
The byline is the names shown as the writers of a story. Pick a team author, type a guest writer, or name a news agency such as PTI.
How do I add a credit line such as "With inputs from PTI"?
A credit line under the story names a news agency or source you used. It is needed before publishing when a news agency is in the byline.
How do I give a story to someone on my team?
Give a story to a team member with a desk and a deadline. The desk lead gets a reminder if the deadline is missed.
How do I show weather and air quality on my site?
Add the places your weather boxes show, choose a default place for the top bar, and pick units and the air quality scale.
How do I show share, currency and crypto prices?
Make price lists of indices, shares, currencies, crypto and commodities. Your site shows them in tickers, tiles and tables.
How do I show live cricket and football scores?
Follow competitions and matches, fix a wrong score by hand and choose how often readers' pages update. Scores come from your own sports data service.
Web Stories guide: make, check and publish
Turn an article into a tap-through story for phones in a few minutes, check it, publish it and see where readers leave.
What do I do when someone asks me to remove a story?
Takedown requests are copyright, trademark, privacy and court-order requests to remove something. Each has a due time, so reply before it runs out.
How do I use my own web address?
Your web address is what people type to visit your site. Check that it works, or connect your own name like yourname.com on keynate.com.
How do I show a message on top of every page?
Site banners holds everything that shows on top of every page: the announcement bar, the cookie notice and the pop-up.
How do I check my writer's stories before they go live?
Review rules decide whose stories must be checked, and by whom, before they go live. Publishing waits until the reviewer approves.
Where do I see my plan and when it renews?
Plan and billing shows your plan, when it renews and what it includes. You change your plan and pay only on keynate.com.
How do I add Terms, Privacy and Refund pages?
Keynate writes a first draft of your Terms, Privacy, Refund and Editorial policy pages. You check it, fill the blanks and publish. Not legal advice.
How do I add an About or Contact page?
Add About us, Contact, Our team and any page you need. Start from a ready-made recipe, check the draft, then publish.
How do I add a Location box to every story?
Custom fields add your own details to stories, like Location or Photo credit. You choose whether readers see them.
How do I undo a change on my site?
Changes lists everything that changed on your site, by you, your team or the AI. Tap Undo to go back, or open the screen to change it again.
How do I make my site do routine work by itself?
Automations run a next step by themselves when something happens, like a story is published. Start from a ready-made one, then turn it on.