Περνάμε στο κύριο περιεχόμενο

Αναζήτηση

Τραβήξτε μια λέξη ή μια ερώτηση για να ψάξετε τα άρθρα βοήθειας.

Τι κάνω όταν μου ζητούν να κατεβάσω μια ιστορία;

Σε αυτή την ιστορία

Πού: Trust & legal → Takedown requests

Open this page: admin.<your-site>/trust/takedown (replace <your-site> with your site address)

Πριν ξεκινήσετε

  • Open Εμπιστοσύνη & νομικά → Αιτήματα αφαίρεσης περιεχομένου.
  • You need permission to handle compliance. Taking a story down uses your own publishing rights.

Βήματα

  1. Open the request in the list. Check the Προθεσμία απάντησης time.
  2. Read Τι ισχυρίζονται, who the Αιτών is, and the Σελίδες στον ιστότοπό σας it covers.
  3. Look at the story or image. The number is in the address of the story or image in the admin.
  4. Press Ανάθεση to give it to someone, if it is not yours to handle.
  5. Decide:
    • If the claim looks valid, press Απόκρυψη εικόνας or Απόσυρση ιστορίας.
    • If you fixed it yourself, press Επισήμανση ως διορθωμένο με επεξεργασία.
    • If it is not valid, press Απόρριψη and give the reason. The claimant is told.
  6. Write the Απόφαση για το αρχείο. It is saved in the history and sent to the claimant where it applies.
  7. Confirm.

Χρήσιμες πληροφορίες

  • Απόκρυψη εικόνας. The image disappears from every page of your site. Stories keep working. You can reinstate it later.
  • Απόσυρση ιστορίας. The story goes offline through the normal workflow. You can reinstate it later.
  • Ο αιτών απέσυρε. Use this if the claimant tells you they no longer want it removed. The request is closed.
  • Καταγραφή αντικοινοποίησης. Use this if the owner of the content disputes the claim. Write down what they said.
  • Επαναφορά. The hidden image or the story comes back online. Give the reason.
  • Statuses are Received, In review, Acted on, Rejected, Counter-notice, Reinstated and Withdrawn.
  • The page tells you when a request is past its reply time.

Συνηθισμένα προβλήματα

  • "This step is not possible in the request's current state." Reload the page and check its status.
  • No requests are listed. They arrive from the public request form, so there may be none.
  • I took something down by mistake. Press Επαναφορά and give the reason.
  • "Write something here first." The decision note is needed. Write what you decided and why.
  • "Add a short reason (at least … characters)." Write a longer note. The person who asked may see it.
  • "Enter the story number (digits only), or leave it empty." Type only the number of the story or image, like 1234. You find it in the story's web address.
  • "Choose a team member." Pick the person in the list before you tap Ανάθεση.

Ερωτήσεις

Συχνές ερωτήσεις

Someone says my story copied their photo. What do I do?

Open their request, check the claim, and hide the image or reject it with a reason. Keep the record.

Is a takedown the same as a grievance;

No. A grievance is a reader's complaint. See Grievances. A takedown asks you to remove something.

Can I delete a request?

No. Takedown records are never deleted, so you can show what you decided.

What if I am not sure the claim is valid?

Ask a lawyer. Keynate gives tools and drafts, not legal advice.

Σχετικά άρθρα

Επιστροφές

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