Ugrás a fő tartalomra

Keresés

Írj be egy szót vagy kérdést a súgócikkek közötti kereséshez.

Mit tegyek, ha valaki egy cikk törlését kéri?

A cikkben

Hol: Trust & legal → Takedown requests

Open this page: admin.<your-site>/trust/takedown (replace <your-site> with your site address)

Mielőtt elkezdené

  • Open Hitelesség és jog → Eltávolítási kérelmek.
  • You need permission to handle compliance. Taking a story down uses your own publishing rights.

Lépések

  1. Open the request in the list. Check the Válaszadási határidő time.
  2. Read A követelés tartalma, who the Kérelmező is, and the Oldalak a webhelyeden it covers.
  3. Look at the story or image. The number is in the address of the story or image in the admin.
  4. Press Kiosztás to give it to someone, if it is not yours to handle.
  5. Decide:
    • If the claim looks valid, press Kép elrejtése or Cikk eltávolítása.
    • If you fixed it yourself, press Megjelölés szerkesztéssel javítottként.
    • If it is not valid, press Elutasítás and give the reason. The claimant is told.
  6. Write the Hivatalos döntés. It is saved in the history and sent to the claimant where it applies.
  7. Confirm.

Jó tudni

  • Kép elrejtése. The image disappears from every page of your site. Stories keep working. You can reinstate it later.
  • Cikk eltávolítása. The story goes offline through the normal workflow. You can reinstate it later.
  • A kérelmező visszavonta. Use this if the claimant tells you they no longer want it removed. The request is closed.
  • Ellennyilatkozat rögzítése. Use this if the owner of the content disputes the claim. Write down what they said.
  • Visszaállítás. The hidden image or the story comes back online. Give the reason.
  • Statuses are Received, In review, Acted on, Rejected, Counter-notice, Reinstated and Withdrawn.
  • The page tells you when a request is past its reply time.

Gyakori problémák

  • "This step is not possible in the request's current state." Reload the page and check its status.
  • No requests are listed. They arrive from the public request form, so there may be none.
  • I took something down by mistake. Press Visszaállítás and give the reason.
  • "Write something here first." The decision note is needed. Write what you decided and why.
  • "Add a short reason (at least … characters)." Write a longer note. The person who asked may see it.
  • "Enter the story number (digits only), or leave it empty." Type only the number of the story or image, like 1234. You find it in the story's web address.
  • "Choose a team member." Pick the person in the list before you tap Kiosztás.

Kérdések

Gyakran ismételt kérdések

Someone says my story copied their photo. What do I do?

Open their request, check the claim, and hide the image or reject it with a reason. Keep the record.

Is a takedown the same as a grievance?

No. A grievance is a reader's complaint. See Grievances. A takedown asks you to remove something.

Can I delete a request?

No. Takedown records are never deleted, so you can show what you decided.

What if I am not sure the claim is valid?

Ask a lawyer. Keynate gives tools and drafts, not legal advice.

Kapcsolódó témák

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