Nerede: Readers & money → Payment matching
Open this page: admin.<your-site>/money/reconciliation (replace <your-site> with your site address). In the menu it sits under Daha fazla.
Başlamadan önce
Only the site owner can mark a mismatch as reviewed.
Adımlar
- Open Okurlar ve gelir, then Ödemelerin eşleşmesini kontrol et. The page is titled Ödemelerin eşleşmesini kontrol et.
- Read Son kontrol. It shows when it ran and how many days it covered. It runs every night.
- Under Uyuşmazlıklar, tap one to see Uyuşmazlık ayrıntıları.
- Read Eşleşmeyenler and Yapılacak işlem.
- Tap Siparişi aç to see the order, if there is one.
- When you have handled it, write a İnceleme notu and tap İncelendi olarak işaretle.
Faydalı bilgiler
- A missed gateway message is fixed automatically. The page tells you how many.
- Kinds of mismatch: paid but no access, access but not paid, amount mismatch, unknown gateway payment and refund mismatch.
- Marking reviewed does not change anything in your orders. The next check won’t list it again. The note is for your team and your accountant.
- Before the first check you see "The first check runs tonight." After a good check: "Everything matches."
- Tap Yenile to reload.
Sık karşılaşılan sorunlar
- "The last check failed". Check your gateway connection in Ayarlar → Okurlar ve gelir → Bağlantılar → Ödemeler.
Sorular
Sık sorulan sorular
Will a mismatch change my money?
No. Nothing in the ledger changes when you mark it reviewed.
How often does it run?
Every night.