Yana kokuqukethwe okuyinhloko

Sesha

Bhala igama noma umbuzo ukuze useshe izihloko zosizo.

Ngiyicisha kanjani i-akhawunti yami ye-Keynate?

Kule ndaba

Ngaphambi kokuqala

  • Khansela noma susa izingosi zakho ezisasebenza kuqala. Ngikukhansela kanjani ukubhalisa kwengosi yami?
  • Landa okuqukethwe kwakho kusuka ku-admin yengosi yakho uma ufuna ikhophi.
  • Sebenzisa noma cela i-Keynate ukuthi ibuyisele imali esele ye-refund esikhwameni sakho. Ikhredithi yemiklomelo iyalahleka.

Izinyathelo

  1. Vula i-I-akhawunti bese uthola u-Delete account.
  2. Thepha u-Delete my account… I-Keynate ingase ikucele uqinisekise ukuthi nguwe ngempela.
  3. Funda uhlu lwezinto ezizokwenzeka.
  4. Thayipha i-email yakho ngqo ngendlela eboniswe ngayo ukuze uqinisekise.
  5. Thepha u-Delete my account.

Okwenzekayo

  • Unezinsuku ezingu-7 zokushintsha umqondo. Ngena ngemvume bese uthepha u-Keep my account kubhanela elithi Your account will be deleted on …
  • Ngemva kwezinsuku ezingu-7 iphrofayela yakho, izindlela zokungena nokusalungiswa okulondoloziwe kuyasuswa. Ama-invoysi ayagcinwa njengoba umthetho ubeka.

Izinkinga ezijwayelekile

  • "Your account can’t be deleted yet." Ingosi isasebenza. Ibhokisi libonisa ukuthi iyiphi. Yikhansela noma uyisuse kuqala.
  • Refund credit in your wallet. "You still have refund credit in your Keynate Wallet. Spend it on a Keynate order, or write to support to have it refunded to your original payment method, then try again."
  • "Type your email address exactly as shown."
  • "Your current password is incorrect."

Imibuzo

Imibuzo evame ukubuzwa

Ingabe lokhu kuyafana nokusula idatha yami yezokuxhumana?

Cha. Leso yisicelo esihlukile sama-akhawunti ezokuxhumana owaxhuma. Ukusulwa kwedatha yezokuxhumana

Okuhlobene

Impendulo

Ingabe lokhu bekusiza?

Itholakala futhi nge-

Usadinga usizo?