A cikin wannan labarin
Kafin ka fara
- Kana bukatar ka shiga asusunka na Keynate a keynate.com. Yi amfani da email iri daya da na mai shafin.
Matakai
- Shiga keynate.com sannan ka bude shafinka.
- Zabi Can’t sign in to your dashboard?.
- Bude link din dawo da asusun. Shafin admin zai nuna "You opened a recovery link from your Keynate account."
- Rubuta sabon kalmar sirri sau biyu sannan ka danna Ajiye sabon password.
- Shiga da sabon kalmar sirrin.
Abin lura
- Za a fitar da kai daga ko'ina bayan ka sauya.
- Link din dawo da asusu yana aiki sau daya kacal.
- Matakai biyu na shiga (two-step sign-in) zai ci gaba da aiki, idan kana amfani da shi.
Matsalolin da aka saba gani
- Idan ka canza email din admin na shafinka a Asusunka, email din asusun Keynate na iya dacewa da tsohon email dinka na admin.
- "No owner account of this site uses that email. Check the email on your Keynate account and try again." Email din asusunka na Keynate ya bambanta da na mai shafin. Yi amfani da asusun Keynate da ya mallaki shafin.
- "This recovery link was already used. Open a new one from your Keynate account if you still can’t sign in." Link din yana aiki sau daya kacal. Bude sabon link daga keynate.com.
- "This recovery link is not valid any more. Open a new one from your Keynate account." Link din ya dade ko kuma bai cika ba. Bude wani sabon link.
Tambayoyi
Tambayoyin da aka fi yi
Edita zai iya amfani da wannan?
A'a. Wannan na mai shafi ne kawai. Edita zai nemi taimakon mai shafi ko kuma ya yi amfani da Forgot your password.
Dawo da asusu yana kashe matakai biyu na shiga (two-step sign-in)?
A'a. Matakai biyu na shiga zai ci gaba da aiki. Har yanzu za ka bukaci lambar sirri ta manhajar tantancewa (authenticator).