Fò lọ sí orí kókó inú ewé

Wá a

Tẹ ọ̀rọ̀ tàbí ìbéèrè kan láti wá àwọn àpilẹ̀kọ ìrànlọ́wọ́.

Èbùn mi kò ṣe é kọ́ tàbí tẹ̀jáde. Kí ni mo lè ṣe?

Nínú ìròyìn yìí

Build problems

  • "This app isn’t part of your plan yet. Add it from your plan to build it." Add apps
  • "Your site is paused because a payment is due. Renew to build or update your apps."
  • "Your site is still being set up. Apps can be built once it’s ready."
  • "Connect your domain first: the app reads its news from your website."
  • "A build of this app is already running. Wait for it to finish."
  • "The build didn’t finish. It’s logged; you can try again."
  • "The store already has this version number. Start a new build."
  • "Google Play and the App Store need your Terms page." Nínú àmójútó News rẹ, ṣí Àwọn ètò → Ojúlé wẹ́ẹ̀bù & àmì ìdámọ̀ → Àwọn ojú-ewé kí o sì tẹ ojú-ewé Terms jáde. Ọ̀nà ìsopọ̀ Open your site admin lábẹ́ bọ́tìnì ìkọ́kọ́ yóò ṣí i.
  • "The stores need a public page that tells readers how to delete their account." Tẹ ojú-ewé Privacy policy jáde lábẹ́ Àwọn ètò → Ojúlé wẹ́ẹ̀bù & àmì ìdámọ̀ → Àwọn ojú-ewé.
  • "The stores need a support email." Fi email ìbánisọ̀rọ̀ rẹ kún un lábẹ́ Àwọn ètò → Ojúlé wẹ́ẹ̀bù & àmì ìdámọ̀ → Àmì ìdámọ̀.
  • "We couldn’t read your website’s published design." Rí i dájú pé ojú-òpó wẹ́ẹ̀bù rẹ wà lórí ayélujára, lẹ́yìn náà gbìyànjú lẹ́ẹ̀kan síi.
  • "App building isn’t switched on yet." Keynate yóò fi email ránṣẹ́ sí ọ nígbà tí a bá tan án.
  • "iPhone & iPad builds are coming soon." O ti lè so àkántì App Store rẹ pọ̀ báyìí.
  • Bọ́tìnì ìkọ́kọ́ kò ṣe é tẹ̀ (ó di eérú). Tẹ Why can’t I start yet? lábẹ́ rẹ̀. Ìdí rẹ̀ yóò hàn lẹ́gbẹ̀ẹ́ bọ́tìnì náà.
  • Àwọn àkọsílẹ̀ àmì (icon) (fún àpẹẹrẹ "Icon: the picture must be square"). Wo App name and icon.

Google Play

  • "Connect your store account first." Tẹ Connect Google Play.
  • "Google says Keynate has no access to this app yet" / "Google doesn’t know this app yet" / "Google needs this version uploaded once in Play Console." Tẹ̀lé ìgbésẹ̀ tó wà lórí káàdì Android náà.
  • "Your app is still a draft in Google Play: finish its setup and start the first release in Play Console."
  • "Google needs your developer account verified first." / "…the package name registered to your account." / "…your App content answers first." / "Google needs its latest terms accepted in Play Console." Ṣe ìgbésẹ̀ náà nínú Play Console.
  • "Google hasn’t given this account production access yet, so this version went to your closed test."
  • "Google is still reviewing earlier changes. Try Publish again once that review finishes."
  • "Saved in Play Console. Send the changes for review there."
  • Data safety. Dáhùn wọn nínú Play Console, nípa lílo àwọn ìdáhùn àkójọ-àyẹ̀wò náà.

App Store

  • "Apple didn’t accept this key. Check the Issuer ID, the Key ID and the .p8 file."
  • "This key can’t manage apps. Create a key with the App Manager role."
  • "Apple needs the latest agreements accepted." Olùní Àkántì náà yóò gbà wọ́n nínú App Store Connect → Business.
  • "Create the app in App Store Connect with exactly this bundle ID."

Store review

Still stuck

Lo Report a problem lórí ojú-ewé náà, tàbí raise a ticket. Àwọn àkọsílẹ̀ kan ń sọ pé "Something on Keynate’s side needs fixing. It’s logged; nothing is needed from you."

Awọn ibeere

Àwọn ìbéèrè tí a ń béèrè lemọ́lemọ́

Èéṣe tí Keynate fi ń ní kí n ṣe àwọn ìgbésẹ̀ nínú Google tàbí Apple?

Àwọn ìkéde kan wà tí olùní èbùn nìkan ló lè ṣe wọ́n nínú ilé-ìtajà náà, irú bíi ìwọ̀n àkóónú àti àwọn olùgbọ́ tí a fojúsùn. Keynate ń fi ìgbésẹ̀ yẹn gan-an hàn pẹ̀lú àwọn ìdáhùn fún èbùn ìròyìn. Wo Store checklists.

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