កម្មវិធីមិន build ឬមិនចេញផ្សាយ។ តើខ្ញុំត្រូវធ្វើដូចម្តេច?

Build problems

• "This app isn’t part of your plan yet. Add it from your plan to build it." Add apps
• "Your site is paused because a payment is due. Renew to build or update your apps."
• "Your site is still being set up. Apps can be built once it’s ready."
• "Connect your domain first: the app reads its news from your website."
• "A build of this app is already running. Wait for it to finish."
• "The build didn’t finish. It’s logged; you can try again."
• "The store already has this version number. Start a new build."
• "Google Play and the App Store need your Terms page." នៅក្នុងផ្ទាំងគ្រប់គ្រង News របស់អ្នក សូមបើក ការកំណត់ → គេហទំព័រ និងម៉ាកសញ្ញា → ទំព័រ ហើយផ្សាយទំព័រ Terms។ តំណភ្ជាប់ Open your site admin នៅខាងក្រោមប៊ូតុង build នឹងបើកទំព័រនេះ។
• "The stores need a public page that tells readers how to delete their account." ផ្សាយទំព័រ Privacy policy នៅក្រោម ការកំណត់ → គេហទំព័រ និងម៉ាកសញ្ញា → ទំព័រ។
• "The stores need a support email." បន្ថែម email ទំនាក់ទំនងរបស់អ្នកនៅក្រោម ការកំណត់ → គេហទំព័រ និងម៉ាកសញ្ញា → ម៉ាកសញ្ញា។
• "We couldn’t read your website’s published design." ពិនិត្យមើលថាតើគេហទំព័ររបស់អ្នកដំណើរការធម្មតាឬទេ រួចសាកល្បងម្តងទៀត។
• "App building isn’t switched on yet." Keynate នឹងផ្ញើ email ជូនអ្នកនៅពេលមុខងារនេះបើកដំណើរការ។
• "iPhone & iPad builds are coming soon." អ្នកអាចភ្ជាប់គណនី App Store របស់អ្នកទុកជាមុនបាន។
• ប៊ូតុង build មានពណ៌ប្រផេះ (មិនអាចចុចបាន)។ ចុចលើ Why can’t I start yet? នៅខាងក្រោមវា។ មូលហេតុនឹងបង្ហាញនៅក្បែរប៊ូតុងនោះ។
• សារអំពី icon (ឧទាហរណ៍ "Icon: the picture must be square")។ សូមមើល App name and icon។

Google Play

• "Connect your store account first." ចុច Connect Google Play.
• "Google says Keynate has no access to this app yet" / "Google doesn’t know this app yet" / "Google needs this version uploaded once in Play Console." អនុវត្តតាមជំហាននៅក្នុងផ្ទាំង Android។
• "Your app is still a draft in Google Play: finish its setup and start the first release in Play Console."
• "Google needs your developer account verified first." / "…the package name registered to your account." / "…your App content answers first." / "Google needs its latest terms accepted in Play Console." អនុវត្តជំហាននៅក្នុង Play Console។
• "Google hasn’t given this account production access yet, so this version went to your closed test."
• "Google is still reviewing earlier changes. Try Publish again once that review finishes."
• "Saved in Play Console. Send the changes for review there."
• Data safety។ ឆ្លើយសំណួរទាំងនោះនៅក្នុង Play Console ដោយប្រើប្រាស់ចម្លើយពីផ្ទាំងត្រួតពិនិត្យ។

App Store

• "Apple didn’t accept this key. Check the Issuer ID, the Key ID and the .p8 file."
• "This key can’t manage apps. Create a key with the App Manager role."
• "Apple needs the latest agreements accepted." ម្ចាស់គណនី (Account Holder) ត្រូវទទួលយកលក្ខខណ្ឌទាំងនោះនៅក្នុង App Store Connect → Business។
• "Create the app in App Store Connect with exactly this bundle ID."

Store review

• Store បានបដិសេធកម្មវិធី។ សូមមើល My app was rejected។
• អ្នកត្រួតពិនិត្យមិនអាចចូលប្រើប្រាស់បាន (sign in)។ សូមមើល Give the store reviewers a sign-in។

Still stuck

ប្រើ Report a problem នៅលើទំព័រនេះ ឬ raise a ticket។ សារមួយចំនួនអាចបញ្ជាក់ថា "Something on Keynate’s side needs fixing. It’s logged; nothing is needed from you."

សំណួរ

ទាក់ទង

• បង្កើត និង publish
• បន្ថែមកម្មវិធី
• ទាក់ទងផ្នែកជំនួយ