Build problems
- "This app isn’t part of your plan yet. Add it from your plan to build it." Add apps
- "Your site is paused because a payment is due. Renew to build or update your apps."
- "Your site is still being set up. Apps can be built once it’s ready."
- "Connect your domain first: the app reads its news from your website."
- "A build of this app is already running. Wait for it to finish."
- "The build didn’t finish. It’s logged; you can try again."
- "The store already has this version number. Start a new build."
- "Google Play and the App Store need your Terms page." Kwenye usimamizi wa News yako fungua Mipangilio → Tovuti na chapa → Kurasa na uchapishe ukurasa wa Masharti. Kiungo cha Open your site admin chini ya kitufe cha kuunda kinaufungua.
- "The stores need a public page that tells readers how to delete their account." Chapisha ukurasa wa Sera ya Faragha chini ya Mipangilio → Tovuti na chapa → Kurasa.
- "The stores need a support email." Ongeza email yako ya mawasiliano chini ya Mipangilio → Tovuti na chapa → Utambulisho wa chapa.
- "We couldn’t read your website’s published design." Hakikisha kuwa tovuti yako ipo hewani, kisha jaribu tena.
- "App building isn’t switched on yet." Keynate inakutumia email inapowashwa.
- "iPhone & iPad builds are coming soon." Unaweza tayari kuunganisha akaunti yako ya App Store.
- Kitufe cha kuunda kimefifia kwa rangi ya kijivu. Gusa Why can’t I start yet? chini yake. Sababu inaonyeshwa kando ya kitufe.
- Ujumbe wa aikoni (kwa mfano "Icon: the picture must be square"). Tazama App name and icon.
Google Play
- "Connect your store account first." Gusa Connect Google Play.
- "Google says Keynate has no access to this app yet" / "Google doesn’t know this app yet" / "Google needs this version uploaded once in Play Console." Fuata hatua iliyo kwenye kadi ya Android.
- "Your app is still a draft in Google Play: finish its setup and start the first release in Play Console."
- "Google needs your developer account verified first." / "…the package name registered to your account." / "…your App content answers first." / "Google needs its latest terms accepted in Play Console." Fanya hatua hiyo kwenye Play Console.
- "Google hasn’t given this account production access yet, so this version went to your closed test."
- "Google is still reviewing earlier changes. Try Publish again once that review finishes."
- "Saved in Play Console. Send the changes for review there."
- Usalama wa data. Zijibu katika Play Console, ukitumia majibu ya orodha ya ukaguzi.
App Store
- "Apple didn’t accept this key. Check the Issuer ID, the Key ID and the .p8 file."
- "This key can’t manage apps. Create a key with the App Manager role."
- "Apple needs the latest agreements accepted." Mwenye Akaunti anayakubali katika App Store Connect → Business.
- "Create the app in App Store Connect with exactly this bundle ID."
Store review
- Duka limekataa programu. Tazama My app was rejected.
- Wanaokagua hawakuweza kuingia. Tazama Give the store reviewers a sign-in.
Still stuck
Tumia Report a problem kwenye ukurasa, au fungua tiketi. Baadhi ya jumbe zinasema "Something on Keynate’s side needs fixing. It’s logged; nothing is needed from you."
Maswali
Maswali yanayoulizwa mara kwa mara
Kwa nini Keynate inaniomba nifanye hatua kwenye Google au Apple?
Baadhi ya matamko yanaweza tu kutolewa na mmiliki wa programu katika duka husika, kama vile ukadiriaji wa maudhui na walengwa wanaokusudiwa. Keynate inaonyesha hatua hiyo hasa ikiwa na majibu ya programu ya habari. Tazama Store checklists.