Maha manhajata ba ta ginu ko fita ba. Me zan yi?

Build problems

• "This app isn’t part of your plan yet. Add it from your plan to build it." Add apps
• "Your site is paused because a payment is due. Renew to build or update your apps."
• "Your site is still being set up. Apps can be built once it’s ready."
• "Connect your domain first: the app reads its news from your website."
• "A build of this app is already running. Wait for it to finish."
• "The build didn’t finish. It’s logged; you can try again."
• "The store already has this version number. Start a new build."
• "Google Play and the App Store need your Terms page." A cikin News admin ɗinka buɗe Saituna → Shafi da tambari → Shafuka sannan ka wallafa shafin Terms. Mahadar Open your site admin a ƙarƙashin maɓallin ginawa tana buɗe shi.
• "The stores need a public page that tells readers how to delete their account." Wallafa shafin Privacy policy a ƙarƙashin Saituna → Shafi da tambari → Shafuka.
• "The stores need a support email." Ƙara email ɗin tuntubarka a ƙarƙashin Saituna → Shafi da tambari → Salo da tambari.
• "We couldn’t read your website’s published design." Duba cewa shafinka yana kan aiki, sannan ka sake gwadawa.
• "App building isn’t switched on yet." Keynate tana tura maka email idan an kunna shi.
• "iPhone & iPad builds are coming soon." Za ka iya haɗa asusunka na App Store tun yanzu.
• Maɓallin ginawa ya zama toka. Danna Why can’t I start yet? a ƙarƙashinsa. Ana nuna dalilin a gefen maɓallin.
• Saƙonnin tambari (misali "Icon: the picture must be square"). Duba App name and icon.

Google Play

• "Connect your store account first." Danna Connect Google Play.
• "Google says Keynate has no access to this app yet" / "Google doesn’t know this app yet" / "Google needs this version uploaded once in Play Console." Bi matakin da ke cikin katin Android.
• "Your app is still a draft in Google Play: finish its setup and start the first release in Play Console."
• "Google needs your developer account verified first." / "…the package name registered to your account." / "…your App content answers first." / "Google needs its latest terms accepted in Play Console." Yi wannan matakin a Play Console.
• "Google hasn’t given this account production access yet, so this version went to your closed test."
• "Google is still reviewing earlier changes. Try Publish again once that review finishes."
• "Saved in Play Console. Send the changes for review there."
• Data safety. Ba da amsoshinsu a Play Console, ta amfani da amsoshin da ke kan lissafin dubawa.

App Store

• "Apple didn’t accept this key. Check the Issuer ID, the Key ID and the .p8 file."
• "This key can’t manage apps. Create a key with the App Manager role."
• "Apple needs the latest agreements accepted." Mai asusun (Account Holder) zai karɓe su a App Store Connect → Business.
• "Create the app in App Store Connect with exactly this bundle ID."

Store review

• Kanti ya ƙi karɓar manhajar. Duba My app was rejected.
• Masu binciken ba su iya shiga ba. Duba Give the store reviewers a sign-in.

Har yanzu ba a wuce ba

Yi amfani da Report a problem a shafin, ko raise a ticket. Wasu saƙonni suna cewa "Something on Keynate’s side needs fixing. It’s logged; nothing is needed from you."

Tambayoyi

Abubuwan da ke da alaƙa

• Kera da dorawa
• Ƙara manhajoji
• Tuntubi sashen tallafi